Transformation Program Management Lead

Kraken • New York, NY

1d • $100,000 - $200,000

About The Position

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Kraken Customer

What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.

The role

At Kraken, the Transformation Program Management Lead is the Transformation Director’s proxy and delivery engine for transformation programs. You run the operating rhythm, shape executive narratives, build and publish program artefacts yourself, and lead the day‑to‑day interface with the client PMO so decisions land and outcomes are delivered.

Reports to: Kraken Transformation Director & Head of Transformation Strategy (US)

Primary client interface: Client PMO working team

Responsibilities

• Represent the Transformation Director in PMO checkpoints and stakeholder sessions; take decisions within agreed guardrails and prepare escalations with clear options and impacts.
• Work with Transformation Director to author concise executive narratives and SteerCo materials; test recommendations and trade‑offs ahead of senior forums.
• Align Customer Delivery Leads and consulting partners; synthesize inputs into clear actions and communications.
• Work with Transformation Director, Regulatory, Delivery Leads, and the Client to align migration plans to meet expectations of state utility regulators
• Work with the Client and Partner teams to build and maintain the program’s operating system: dashboards, RAID, dependency maps, action trackers, weekly status, and SteerCo packs.
• Publish accurate updates and decision notes; keep Notion as the single source of truth.
• Act as the day-to-day interface with the Client PMO working team; align scope, timelines, risks and decisions; unblock issues quickly with partner PMOs.
• Anticipate stakeholder needs; surface insights from data, flag risks early and present actionable options.
• Support the client PMO with materials for multiple reporting and decision forums and augment client PMO capability where gaps exist.
• Identify cross-team dependencies required to land outcomes; coordinate handoffs and timelines (including APIs/integrations).
• Maintain a living view of dependencies, status and owners; drive timely closure and ensure readiness for leadership reporting.
• Work with the Transformation Director to promote consistent standards for reporting, security and documentation across contributing teams.
• Coordinate end-to-end validation so leaders see a single, coherent story each week.
• Create and maintain cross-team documentation within Notion that explains how the program runs—for internal and client audiences.

Benefits

• Great medical, dental, and vision insurance options including FSAs.
• Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
• 401(k) plan with employer match.
• Parental leave. Biological, adoptive and foster parents are all eligible.
• Pre-tax commuter benefits.
• Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance.
• Equity Options: every Kraken employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such.
• Modern office or co-working spaces depending on location.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees