About The Position
We are seeking a Transformation Change Lead to support enterprise-wide business, technology, and organizational transformation initiatives. This role partners closely with business leaders, process owners, and project teams to plan, execute, and sustain change strategies that enable successful adoption of new processes, systems, and ways of working. The Transformation Change Lead operates with limited supervision on complex initiatives and applies proven change management methodologies to drive measurable, lasting outcomes.
Requirements
- Bachelor’s degree in Business Administration, Organizational Development, Communications, Human Resources, or a related field.
- 8+ years of experience leading change management initiatives for large-scale business or technology transformations.
- Experience supporting process and system change in a corporate or professional services environment.
- Change Management certification required (Prosci, ACMP, or equivalent).
- Strong knowledge of change management principles, tools, and methodologies.
- Proven ability to assess organizational readiness and manage resistance constructively.
- Excellent communication, facilitation, and stakeholder engagement skills.
- Strong planning, coordination, and organizational skills.
- Ability to work effectively in ambiguous or evolving environments.
- Demonstrated ability to influence outcomes without formal authority.
Nice To Haves
- Experience supporting enterprise system implementations (e.g., ERP, workflow, or transformation platforms).
- Exposure to Agile or iterative delivery environments.
Responsibilities
- Develop and execute change management strategies for enterprise transformation initiatives, including process, system, and organizational change.
- Assess change impacts across people, processes, technology, and culture to identify readiness gaps, risks, and resistance.
- Design and implement mitigation strategies to address adoption risks and stakeholder concerns.
- Partner with business leaders, project teams, and SMEs to understand change objectives, impacts, and success measures.
- Enable leaders and managers to effectively fulfill their roles as change sponsors and change agents.
- Build and execute integrated change plans aligned to project milestones and delivery timelines.
- Develop targeted, audience‑specific change communications in partnership with communications teams, ensuring clear and consistent messaging.
- Support training and process teams in developing and delivering training materials, job aids, and knowledge transfer activities.
- Define, track, and analyze change adoption and effectiveness metrics, incorporating feedback to drive corrective actions.
- Ensure change activities and documentation align with governance, risk, compliance, and audit requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
