Transfer Student Support Coordinator

University of Chicago • Chicago, IL

80d • $58,656 - $63,000

About The Position

The Coordinator of Transfer Student Support is responsible for supporting the Assistant Director and Director of the Office of Transfer Student Support in the development and execution of strategies and programs meant to help transfer students transition to the College, thrive upon arrival, build community, and be successful in their curricular, co-curricular, and extra-curricular endeavors. The primary focus is on providing individualized support to students, problem solving, and serving as an advocate, connector, and guide for incoming and current transfer students. This role involves direct outreach and student support, coordinating with various university offices, and event and program planning and management.

Requirements

• Minimum requirements include a college or university degree in related field.
• Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Nice To Haves

• Bachelor's degree in a related field.
• Master's degree in a related field.
• Minimum 2 years of work experience in a related job discipline.
• Background in student support services, advising, or related areas. Graduate work may be accepted.
• Working with student caseloads, prioritizing tasks, and flexibility.
• Knowledge of college student development and event planning. Skilled with transfer student retention and success strategies and familiarity with university structures and functions.
• Knowledge of best practices in supporting transfer students.
• Understanding of intersectional identities and diverse student needs.
• Proficiency in Word, Excel, Outlook, and on-line organizational tools.
• Familiarity with Adobe graphic design/web development environments.

Responsibilities

• Provides individualized and group support to transfer students and serves as a point of contact.
• Communicates regularly with students, connecting them to campus resources to help them transition to the College and University.
• Collaborates with academic advisers, college programming office, campus partners, and various offices across the College to build community and foster transfer student success.
• Assists in analyzing current data to identify transfer student needs.
• Assists in the annual credit evaluation process for incoming transfer students.
• Supports the evaluation of current efforts and programs to support transfer students.
• Tracks and reviews student records, ensuring accurate and up-to-date information for analysis.
• Collaborates with University offices, including College Academic Advising, the Office of College Community Standards, the College Center for Student Success, and the College Student Care and Support team, to promote student success.
• Participates in transfer student orientation activities and onboarding from point of admission, college orientation events, and weeks of welcome in autumn quarter.
• Participates in the development of trainings, workshops, and initiatives to enhance faculty and staff competencies in supporting transfer students.
• Regularly updates the Assistant Director, Director, and College leadership on transfer facing programs.
• Participates in meetings, committees, and other groups to communicate information regarding services, programs, and other opportunities for student support.
• Serves as coordinator on quarterly newsletters, regular email communications, and helps maintain and update transfer student related communications efforts.
• Participates in orientation and commencement activities each year as part of The College core programs.
• Solves problems in areas such as academic and administrative policy, student admissions, curriculum research and development, and budget development.
• Recommends process improvements for programs that relate to critical student-life improvement, including emergency management, accommodations for students with disabilities, and/or the administration of health care services and programs for students.
• Collaborates with academic divisions in educating students on safety issues. Interprets student disciplinary issues and prepares an annual university summary of disciplinary actions. Counsels students, parents, and staff in response to concerns, and handles complex situations including student crises.
• Performs other related work as needed.

Benefits

• The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees