Transfer Specialist
About The Position
Our associates celebrate lives. We celebrate our associates. The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance. Transfers Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression Enters deceased event information into proprietary software according to company procedures Transports caskets to airports, care centers, or funeral homes; assists with moving caskets Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable Fuels vehicles as necessary Follows safety guidelines and expenditure processes Maintains personal protective and transfer supplies in vehicles including cleaning products Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection
Requirements
- High School Diploma or equivalent
- Current state/province issued driver’s license with an acceptable driving record
- At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred
- Ability work schedule to support business needs including weekends and nights
- Ability to work on-call weekends, nights and holidays rotation
- Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
- Ability to drive in hazardous, heavy traffic, and weather conditions
- Basic computer skills required
Responsibilities
- Safely and courteously drive company owned vehicles
- Maintains company vehicles cleanliness
- Transfers Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures
- Follows processes for chain-of-custody, paperwork, and deceased identification
- Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
- For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation
- Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
- Enters deceased event information into proprietary software according to company procedures
- Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
- Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
- Fuels vehicles as necessary
- Follows safety guidelines and expenditure processes
- Maintains personal protective and transfer supplies in vehicles including cleaning products
- Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
