Transfer Specialist

Service Corporation International•Phoenix, AZ

1d•Onsite

About The Position

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. The role involves safely and courteously driving company-owned vehicles and maintaining their cleanliness. A professional appearance and business suit are required when in contact with families, while casual attire is acceptable for vehicle maintenance. The company, SCI (Service Corporation International), is committed to supporting families at difficult times and is the largest provider of funeral, cemetery, and cremation services in North America. They are dedicated to celebrating the life and legacy of every loved one with professionalism, compassion, and attention to detail.

Requirements

High School Diploma or equivalent
Current state/province issued driver’s license with an acceptable driving record
At least one (1) year work experience as a courier, driver
Ability work schedule to support business needs including weekends and nights
Ability to work on-call weekends, nights and holidays rotation
Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
Ability to drive in hazardous, heavy traffic, and weather conditions
Basic computer skills required

Nice To Haves

Direct customer interaction strongly preferred

Responsibilities

Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures
Follows processes for chain-of-custody, paperwork, and deceased identification
Cooperate with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation
Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
Enters deceased event information into proprietary software according to company procedures
Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
Fuels vehicles as necessary
Follows safety guidelines and expenditure processes
Maintains personal protective and transfer supplies in vehicles including cleaning products
Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection