Transfer Credit, Transcripts & Clearinghouse Professional, Student Service Professional III, UPDATED

California State University System • Sonoma, CA

56d

About The Position

Reporting to and under general direction of the University Registrar, the Transfer Credit, Transcripts and Clearinghouse Professional performs complex professional student services work specific to interpreting, applying and posting transfer credits according to state, system and local regulations. The incumbent serves as one of the primary campus liaisons with the National Student Clearinghouse, submitting reports, correcting errors, and assuring accuracy between the Clearinghouse and National Student Loan Data System (NSLDS). The incumbent self-manages an often demanding workload to maintain accuracy and is expected to establish on-going professional advisement relationships with students; oversee the order process and delivery of transcripts to students and alumni; coordinate and administer assigned programs; recognize specific program needs and develop approaches for possible implementation to meet these needs; assist with the development of policies, procedures and forms; recommend changes on varied matters both within and outside the department; and may serve as a lead person is various work groups.

Requirements

• This position requires the equivalent to graduation from a four-year college or university in in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
• one of the behavioral sciences, public or business administration or a job-related field.
• Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience.
• Intermediate proficiency with computers and Microsoft Office Suite (Word, Excel and PowerPoint) required.
• Knowledge of database, spreadsheet and PeopleSoft preferred.

Nice To Haves

• One year in the program area to which assigned may be preferred but is not required.
• Knowledge of database, spreadsheet and PeopleSoft preferred.

Responsibilities

• Interpreting, applying and posting transfer credits according to state, system and local regulations.
• Serving as one of the primary campus liaisons with the National Student Clearinghouse, submitting reports, correcting errors, and assuring accuracy between the Clearinghouse and National Student Loan Data System (NSLDS).
• Establishing on-going professional advisement relationships with students.
• Overseeing the order process and delivery of transcripts to students and alumni.
• Coordinating and administering assigned programs.
• Recognizing specific program needs and develop approaches for possible implementation to meet these needs.
• Assisting with the development of policies, procedures and forms.
• Recommending changes on varied matters both within and outside the department.
• Serving as a lead person is various work groups.

Benefits

• This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave.
• In addition, 15 paid holidays are offered each year.
• Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees