About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job provides oversight and makes decisions related to patient flow including directing and coordinating bed control, including all admissions and transfers within the hospital along with parallel processing of EVS and transport operations related to patient flow. Oversees the coordination, triage, registration, and communication of transfer and consultation requests, determining the best course of action for the patient, physician, and hospital through working with a multi-disciplinary team. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Requirements

  • Associate’s degree in nursing, science or related field.
  • 3 years of clinical experience.
  • Registered nurse (RN) licensure in state of practice.
  • Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
  • Proficiency in using computers, software, and web-based applications, including Share point, Microsoft Excel, and Word.
  • Ability to maintain professional and technical knowledge and required licensure and certifications through continuous education and professional development.

Nice To Haves

  • Bachelor's degree in nursing.
  • Supervisory experience or transfer/call center experience.
  • Basic Life Support (BLS) from the American Heart Association
  • Certification in Advanced Cardiovascular Life Support (ACLS) from the American Heart Association
  • Certification in Pediatric Advanced Life Support (PALS) from the American Heart Association.

Responsibilities

  • Provides clinical oversight and critical thinking through the daily patient flow and bed placement decisions.
  • Supports the hospital’s administration, management, and nursing staff in achieving organizational goals set to provide patient-centered care while maintaining the organization’s strategic plan.
  • Facilitates professional relationships between leadership, medical staff, and interdisciplinary teams to provide patient room assignments based on patient diagnosis, acuity, and patient flow.
  • Evaluates and facilitates staffing needs in collaboration with the nursing units, utilizing resources for capacity surge and patient flow escalation plans.
  • Completes accurate data collection, monitoring, and evaluation.
  • Completes rounds and supervises day-to-day operations of the nursing units.
  • Participates in semiannual telemedicine, business development, and hospital outreach activities.
  • Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
  • Performs other related duties as required.
  • Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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