About The Position

Under the general supervision of the Assistant Vice Provost for UA, the Transfer Center Assistant Director is directly responsible for overseeing the Transfer Center, including the creation of specific academic support resources and programs for transfer students. The Assistant Director identifies institutional barriers to transfer student academic success, utilizing high-level analytical and interpersonal skills to work across campus to propose, recommend, and implement solutions. In collaboration with college advisors, department heads and chairs, and associate deans, as well as the Office of the Registrar and Admissions, the Assistant Director works to create a “transfer student lifecycle of support” from the onboarding process to graduation. The Assistant Director also serves as a resource for transfer initiatives on campus, reviews research on transfer inclusive practices, and provides transfer student inclusive training to faculty, staff, and students. Department Summary University Advising (UA), a division of Academic Affairs, is responsible for integrating, facilitating, coordinating, synthesizing, enabling, and fostering outcomes driven efforts that support student success (e.g., retention, persistence, and graduation). Through its unique range of campus-wide programs and initiatives, UA provides leadership, services, and resources to support all Cal Poly students in reaching their academic goals. UA does this by delivering time-sensitive, inclusive academic advising and support; advocating for the academic needs of marginalized students; ensuring, through assessment and continuous review, that academic success policies and procedures are consistent and equitable; and removing institutional barriers to increase student retention and graduation. UA partners with peer, faculty, and professional advisors and provides them with the training they need to empower every Cal Poly student with the confidence, and sense of belonging essential for academic success.

Requirements

  • Thorough knowledge of the principles of individual and group behavior.
  • General knowledge of the policies, principles, practices and trends of the Student Services field.
  • Ability to perform complex student services professional work including developing and implementing training programs with minimal supervision.
  • Ability to accurately assess the current and future academic needs of students in the areas of academic support, leadership, career development, service, interpersonal skills and diversity awareness.
  • Ability to independently carry out a variety of professionally complex assignments without detailed instructions.
  • Bachelor's degree in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution.
  • Four years of progressively responsible professional student services work experience, which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

Nice To Haves

  • A Master’s degree in counseling, clinical psychology, social work or a job related field may be substituted for one year of professional experience.
  • A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Responsibilities

  • Overseeing the Transfer Center
  • Creation of specific academic support resources and programs for transfer students
  • Identifying institutional barriers to transfer student academic success
  • Utilizing high-level analytical and interpersonal skills to work across campus to propose, recommend, and implement solutions
  • Collaborating with college advisors, department heads and chairs, and associate deans, as well as the Office of the Registrar and Admissions, to create a “transfer student lifecycle of support” from the onboarding process to graduation
  • Serving as a resource for transfer initiatives on campus
  • Reviewing research on transfer inclusive practices
  • Providing transfer student inclusive training to faculty, staff, and students

Benefits

  • Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees.
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