Transfer Agent - Account Manager

The Citco Group•Overland Park, KS

21h

About The Position

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. As a core member of our Investor Relations team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Requirements

You have a post-secondary education.
5+ years’ experience in Financial Services, preferably within a Transfer Agent overseeing retail alternative fund types, with some exposure to accounting and performance reporting
Experience managing and training staff/people leadership
Possess knowledge of compliance and regulatory issues including Know Your Customer (KYC) and Anti-Money Laundering (AML) policies and Customer Identification Programs (CIP)
Strong client relationship skills
Possess excellent Microsoft Office Suite and Outlook skills
Exceptional attention to detail
Superior written and verbal communication skills
Ability to multi-task and manage multiple projects, and conflicting deadlines
Able to work with large volumes of data
Work independently and understand when to escalate
Able to learn and follow established policies and procedures

Responsibilities

You will manage a team of individuals and a basket of clients.
Participate in training of team members; assist the Vice President in the preparation and execution of staff development plans
Review trade packs, statements and NAVs
Monitor and ensure that investor transactions are properly reconciled and all documentation are complete
Review and approve of cash receipts and payments
Develop and review custom client reporting; liaise with IT to automate custom reporting
Review investor and client correspondence
Ensure adherence to controls and procedures; prepare and contribute to management control reports
Develop and monitor Service Level Agreements
Provide excellent service to both investors and clients through both direct contact and support of your team
Take a leadership role as a subject matter expert for the department
Maintain knowledge of current regulatory and compliance environment as it affects our services and/or clients
Participate in projects when required

Benefits

Your well-being is of paramount importance and central to our success here at Citco. Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs.
Your base salary will be determined by several factors such as the role, experience, skillset, market conditions, etc. Furthermore, qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions.
Our comprehensive benefits package includes medical, dental, and vision coverage, short and long-term disability benefits, a retirement savings plan, tuition reimbursement, mental health and wellness support, parental leave, and more.
Additional details about our total rewards package will be shared during the hiring process.
At Citco, we take pride in fostering an inclusive culture by prioritizing the hiring of people from diverse backgrounds. Our culture is a source of pride and strength, fostering innovation, mutual respect, and collaboration.
We warmly welcome and encourage applications from people with disabilities. If you require any accommodations to make our recruitment process more accessible for you, please let your recruiter know.
As an equal opportunity employer, Citco adheres to making all employment and personnel decisions without discriminating based on race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, or any other protected status.
We believe that an inclusive workforce not only enriches our company but also drives us towards greater success.
Please note that this job description is not intended to be all-inclusive. Our employees may perform other job-related duties as needed to meet the ongoing needs of our organization.

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