Transactions Specialist I - Print Department

JPMorgan Chase & Co.Coppell, TX
6d

About The Position

Are you detail oriented and enjoy a production-based environment that offers career growth? As a Transactions Specialist I, in the Coppell Print department at JPMorgan Chase, you will be responsible for operating equipment to process statements for Chase customers. Global Document Services is the corporation's primary print distribution unit for JPMorgan Chase. At Chase, you will focus on business results by offering options and finding solutions to help our customers. As a Transactions Specialist I, in the Coppell Print department, work is creative, exciting, and different every day.

Requirements

  • Ability to lift and transport heavy materials (50-70 lbs) and manage 200 lb supplies using industrial carts
  • Initial proficiency in adhering to detailed instructions and procedures with precision, ensuring minimal deviation from established guidelines and protocols
  • Capable of quickly adjusting to changes in the work environment, including responding to daily directives from leadership, adapting to updates in standard operating procedures, and integrating new technology
  • Strong team-oriented mindset with excellent interpersonal skills, facilitating positive interactions with both internal and external stakeholders on a daily basis
  • Effective at prioritizing daily tasks based on client Service Level Agreements to ensure timely and efficient service delivery
  • Actively participates in maintaining a clean and organized departmental work area to support operational efficiency
  • Open and adaptable to cross-training opportunities, with a willingness to learn and take on responsibilities across multiple departments

Responsibilities

  • Train in all aspects of the Print Department
  • Utilize various types of equipment / machinery as assigned
  • Perform thorough quality checks on statements to identify and address any errors or inconsistencies
  • Identify and resolve complex issues that may arise during production, including equipment malfunctions or data discrepancies
  • Complete work in a timely manner to meet our Service Level Agreements
  • Promote strong internal controls through proactive identification and communication of issues
  • Review production data to identify trends, areas for improvement, and potential risks.
  • Ensure adherence to all relevant regulations and internal policies and standard operating procedures regarding statements and card production

Benefits

  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
  • Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
  • We also offer a range of benefits and programs to meet employee needs, based on eligibility.
  • These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
  • Additional details about total compensation and benefits will be provided during the hiring process.
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