Transactions Manager II

JPMorgan Chase

156d

About The Position

Are you a dynamic leader who thrives in a production-based environment that offers a platform for career growth? As a Transactions Manager II in the Subpoena Department at JPMorgan Chase, you will play a pivotal role in ensuring compliance with all Subpoenas, IRS Summons, and other legal correspondences served to us. You will lead a team of analysts to ensure compliance with legal requirements, act as a liaison, and collaborate with state and federal agencies, as well as in-house attorneys, on documentation-related issues.

Requirements

• Minimum of two years of experience with related system applications, document review, or in the legal documentation industry.
• At least five years of leadership experience.
• Product knowledge.
• Excellent oral and written communication skills.
• Strong interpersonal skills to effectively interact with all organizational levels internally and externally.
• Highly organized with the ability to manage multiple assignments and competing priorities.
• Detail-oriented and capable of working under deadline pressure.
• Ability to work independently and collaboratively as a team player.

Nice To Haves

• Previous financial industry experience.
• People management experience.

Responsibilities

• Lead a team of managers overseeing multiple Subpoenas functional processes.
• Specialize on Legal verbiage, Regulatory laws and Chase documents to ensure subpoenas are fulfilled correctly and timely.
• Act as a liaison between JPMorgan Chase and the issuing party of the Subpoena, applying legal requirements to negotiate complex documentation.
• Collaborate with state and federal agencies, as well as in-house attorneys, on documentation-related issues.
• Maintain customer contact and follow up with agencies on deficient documentation.
• Prioritize tasks to ensure world-class service delivery.
• Provide guidance and development for Unit Leads and Front-line Analysts, focusing on daily production, quality expectations, and process improvement initiatives.
• Conduct case audits to identify and mitigate processing errors, fulfillment delays, and privacy breaches, and provide coaching based on audit results.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities