Transaction Processing Coordinator

PepsiCo • Plano, TX

10h

About The Position

Experienced in B2B collections for a CPG company, this position plays a critical role within the Accounts Receivable Team by carrying out customer-facing responsibilities related to cash flow analysis, resolution of customer payment disputes, and collection of unpaid invoices.
The role is focused on warehouse and military accounts with high dollar value and volume, requiring frequent engagement with customers to address payment discrepancies and ensure compliance with terms.
Business processes followed are typical of complex commercial environments and necessitate proactive communication to drive resolutions.
The position also requires strong root cause analysis capabilities to identify underlying issues driving payment delays or disputes, enabling long-term solutions that reduce recurrence and improve overall receivables performance.
Baseline KPIs and SLA goals target DCSO, aging currency, accuracy, and timeliness.
This position is accountable for meeting all baseline and project goals assigned in the most effective and efficient manner which must be in alignment with departmental objectives that ensure positive business results and the success of PepsiCo.

Requirements

• High school diploma or equivalent required. Business degree preferred.
• Knowledge of overall A/R workflow and systems. SAP experience preferred.
• Highly skilled and experienced in managing adjustments, research, collections, account issues, and customer relationships, particularly within a Consumer-Packaged Goods (CPG) environment.
• Experienced in the use of Microsoft Excel and proficient in the use of other Microsoft Office applications.
• Able to apply critical thinking to problem solving and analysis.
• Adept at collaboration, negotiation and teamwork skills.
• Professional and mature with a high degree of confidence while interacting with the customer and other functions.
• Analytical, with strong attention to detail and excellent communication skills.

Nice To Haves

• Business degree preferred.
• SAP experience preferred.

Responsibilities

• cash flow analysis
• resolution of customer payment disputes
• collection of unpaid invoices
• address payment discrepancies
• ensure compliance with terms
• proactive communication to drive resolutions
• root cause analysis to identify underlying issues driving payment delays or disputes
• meeting all baseline and project goals assigned in the most effective and efficient manner which must be in alignment with departmental objectives

Benefits

• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
• Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED