Transaction Manager

Gold Star Mortgage Financial Group, Corporation • Lansing, MI

3d • Hybrid

About The Position

We are seeking a detail-oriented, proactive, and adaptable individual to join our Modern Title team as a Transaction Manager. This is a hybrid role combining elements of a title processor, transaction assistant, and post-closer. Ideal candidates will have a strong understanding of title workflows and will bring experience or familiarity with title examining or abstracting. The Transaction Manager is a key player in ensuring files move efficiently through the pipeline from order to post-closing, while maintaining a high standard of customer service, communication, and compliance. This role supports both internal teams and external clients throughout the life cycle of a real estate transaction.

Requirements

• High school diploma or equivalent required
• 2+ years of experience in title processing, examining, or transaction management preferred
• Knowledge of title commitments, legal descriptions, and real estate closing documents
• Experience with title production software (Qualia preferred)
• Strong organizational and multitasking skills
• Excellent written and verbal communication
• Ability to work independently and as part of a team
• Customer service-focused with strong problem-solving ability

Nice To Haves

• Notary public or willingness to become one is a plus

Responsibilities

• Coordinate all aspects of title transactions from order entry through post-closing
• Prepare and review title commitments, clearing title issues as needed
• Communicate effectively with clients, lenders, realtors, attorneys, and underwriters
• Assist with scheduling closings, gathering necessary documentation, and preparing closing files
• Ensure accuracy and timeliness in document collection, review, and data entry
• Monitor file milestones and proactively manage next steps to avoid delays
• Work collaboratively with the closing and funding teams to ensure smooth handoff and file completion
• Perform post-closing duties, including document recording coordination and policy issuance
• Provide ongoing updates and responsive communication to all transaction parties
• Maintain compliance with underwriter guidelines and company procedures
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED