Transaction Manager

RGroup Realty•Tucson, AZ

10d

About The Position

The Transaction Manager is responsible for managing all real estate sales transaction files from contract-to-close, ensuring full compliance with ADRE, MLS, and brokerage standards. This role also oversees the quality and accuracy of property management documents, rental listing services, and supports coordination between the brokerage, Transaction Coordinators (ASCs), and RGroup Property Management. This role significantly reduces administrative burden on the Branch Manager and strengthens operational efficiency across the entire brokerage.

Requirements

Active Arizona Real Estate License (Required)
2+ years of real estate transaction coordination or transaction management experience
Solid knowledge of Arizona contracts, timelines, disclosures, and compliance requirements
Proficiency with MLS, e-signature platforms, and transaction management systems
Ability to manage high transaction volume with accuracy and attention to detail
Strong communication and problem-solving skills

Nice To Haves

Experience with Lone Wolf Transaction Desk
Familiarity with AppFolio property management software
Experience working with Transaction Coordinators or supervising administrative staff
Exposure to AI-supported workflow automation

Responsibilities

Manage all sales transactions in Lone Wolf Transaction Desk from contract through close.
Review contracts, addenda, disclosures, inspection reports, and title documentation for accuracy and compliance.
Verify all required documents are completed, signed, and uploaded correctly.
Prepare Commission Disbursement Authorizations (CDAs) and internal file approvals.
Track and enforce contract timelines and critical dates.
Maintain audit-ready files for compliance with ADRE and MLS rules.
Provide oversight, guidance, and quality control for ASC-produced files.
Ensure ASC workflows align with brokerage standards and compliance requirements.
Review ASC task lists, communication logs, and document uploads.
Provide training, clarification, and procedural updates to ASCs as needed.
Serve as the escalation point for transaction issues that ASCs cannot resolve.
Maintain consistent communication with ASCs to ensure smooth transaction flow.
Oversee preparation and compliance of PM documents, including leases, addenda, management packets, and notices.
Support rental listing services, including MLS listing setup, updates, and required documentation.
Coordinate document flow between brokerage systems and AppFolio (training provided).
Ensure PM documentation meets ADRE and brokerage standards.
Assist agents with transaction questions, compliance requirements, and process guidance.
Support onboarding of new agents related to transaction workflows, MLS listing processes, and documentation standards.
Provide timely communication and updates to agents, title companies, lenders, and cooperating brokers.
Utilize Lone Wolf Transaction Desk as the primary transaction platform.
Leverage MLS and applicable forms systems for sales and rental listing compliance.
Work with AI-enhanced workflows, automation prompts, and system-generated tasks (training provided).
Maintain accurate digital organization, communication logs, and file naming standards.