Transaction Management Ops Analyst – Alternative Investments Trading & Operations

Bank of America•Jacksonville, FL

20d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Line of Business Specific Description: The Alternative Trading and Operations team is a part of Wealth Management Operations. The Alternative Investments Trading and Operations Team is responsible for transactional exception processing for Alternative Investments (Hedge Funds, Managed Futures, Private Equity, Exchange Funds and Precious Metals), review, approval, execution of subscription, redemption, dividend, Registration and Transfer orders. The AI Trading and Operations Analyst is responsible for the accurate execution and supervision of client trades and fund level reporting for Hedge and Private Equity Funds. The team also reviews Client documents for subscriptions, tenders, transfers and re registrations. In addition, the adherence to fund schedules and attention to detail are a team focus. Processing includes back-office order entry, trade correction processing, trade execution, fund level reporting, document review, break resolutions and instruction of fund level money movements. Each team member is also responsible for performing peer quality checks/verification. Job Description: This role is responsible for moderately complex transaction processing, reconciliation, and resolution of research requests supporting the wealth management business. These transactions and requests may carry high levels of monetary risk. Additional responsibilities include providing quality service and effective and efficient operations support for internal business partners and/or external clients. Individuals should be well versed in operational processes, and assist in training for less experienced team members.

Requirements

Attention to Detail
Customer and Client Focus
Oral Communications
Prioritization
Problem Solving
Account Management
Analytical Thinking
Coaching
Written Communications
Mentoring
Research
Result Orientation
2+ years' experience in operations functions
Must have ability to communicate Trade information to external parties
Process manual trade instructions
Strong organizational skills
Strong communication skills (verbal and written)
Strong problem-solving and decision-making skills
Time management skills
Proficiency in Microsoft Office products including advanced Excel skills
Oral Communication
Written Communication
Customer Focus
Research
Problem Solving
Collaborating
Multitasking
Organization
Time Management
Microsoft Excel
Microsoft Outlook
System Navigation

Nice To Haves

Moderate knowledge of investments and financial markets preferred
Thorough working knowledge of the operational aspects of transactions and products

Responsibilities

Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units
Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established guidelines and procedures
Responds to moderately complex client inquiries through numerous channels to support operational efficiency and quality client service
Responsible for the analysis and resolution of moderately complex transactions requiring escalations and/or exceptions
Proactively identifies risk and opportunities for process improvement based on an understanding the work impacts other operational units
Validate key control reports
Perform Quality Assurance