Transaction Management Ops Analyst - Perform Securities Settlement

Bank of America • Jacksonville, FL

1d

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Line of Business Description: After trading details are confirmed or a wire request is sent, the Perform Securities Settlement team processes and resolves money movement and reporting items, ensuring amounts are correct and properly documented. Once accounts are balanced reports are delivered. This team completes a high volume of transactions daily within strict timelines.

Requirements

• Minimum 1 year experience in financial operations, trading, money movement, wires, and/or general ledger balancing
• Ability to manipulate data in Microsoft Excel using filters, formulas, or pivot tables to create and track worklists
• Experience managing multiple workflow tools and/or mailboxes, organizing work and prioritizing daily email communications efficiently

Nice To Haves

• Experience, studies, or knowledge related to operations, finance or accounting concepts
• Experience documenting work for record keeping or evidence purposes
• Skills: Attention to Detail Customer and Client Focus Oral Communications Prioritization Problem Solving Account Management Analytical Thinking Coaching Written Communications Mentoring Research Result Orientation Numerical Reasoning

Responsibilities

• Performs a completeness, accuracy and risk assessment of outgoing payments or according to the established guidelines and procedures
• Researches and resolves numerical errors received on a report or when an internal or external business partner notifies the team by applying procedures and escalation using a trouble shooting guide and engaging support partners when needed
• Responds to internal or external business partner inquiries related to errors via written communication and escalates more challenging issues to leadership as needed
• Understands the process flow from end to end including the reasons for each step, the process controls, the risks within the process and the upstream/downstream impacts of their work based on an understanding of how the work affects other operational units

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees