Transaction Management Associate

Zillow

3d • Remote

About The Position

About the team The Transaction Management team is primarily responsible for managing the operational processes that enable the seamless and continuous sale of loans originated by Zillow Home Loans (ZHL). The Transaction Management team is integral to Zillow Group’s efforts to streamline the real estate transaction process. By ensuring efficient and controlled loan sales, the team directly supports Zillow’s mission to to make home a reality for more people. About the role This is an opportunity to grow your career in Transaction Management while helping shape the future of Zillow Home Loans. You'll collaborate across teams to solve meaningful challenges that directly impact how people move through one of life’s biggest milestones. As a Transaction Management Associate, you’ll bring your expertise and curiosity to a team that values progress, purpose, and forward momentum—for both our customers and your career.

Requirements

• BA/BS with a concentration in Finance, Accounting, Economics, or 3-5 years equivalent work experience
• Experience working with Uniform Loan Delivery Dataset (ULDD)
• Strong analytical skills and attention to detail
• Excellent communication and presentation skills
• Ability to work effectively in a team environment to improve results
• Highly proficient in MS Office applications
• Ability to multi-task and excel in a fast-paced, constantly evolving and data driven organization

Responsibilities

• Assist Capital Markets team with development efforts to sell directly to Fannie Mae, Freddie Mac, Ginnie Mae, Whole Loan aggregators, and non-agency Investors
• Coordinate with Capital Markets trade desk and loan delivery teams for whole loan and servicing sales.
• Troubleshoot transaction issues and provide recommendations for operational improvement
• Support Transaction Manager with distressed loan sales as needed
• Reconcile investor purchase advice and compare the execution relative to expectations, provide analysis and feedback to management
• Review and reconcile post-sale items such as holdback, EPO/EPD invoices, escrow releases, note transfers/re-certifications, and post-fund data corrections
• Build out reporting to monitor and manage loan sale pipeline as needed
• Manage note release process and initial certification process with our document custodians
• Work with Servicing team to resolve any servicing transfer related issues and function as a liaison between Zillow Home Loans and servicing buyers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees