Transaction Banking, Digital Product Management Associate, Client Onboarding - Dallas

Goldman Sachs • Dallas, TX

387d

About The Position

The Client Onboarding Digital Product Manager role at Goldman Sachs focuses on enhancing the Client Onboarding Experience within the Transaction Banking sector. This position is responsible for the strategy and implementation of digital products that facilitate Client Self-Service capabilities and streamline operations for account opening and KYC due diligence. The role requires a user-centric approach, collaborating with UX and technology teams to define product strategies and ensure alignment with business goals.

Requirements

• Bachelor's Degree or military experience.
• At least 3+ years of experience in digital product management, business analysis, or consulting.
• At least 3+ years of experience with UI, CRM, and workflow tools.

Nice To Haves

• Bachelor's Degree in Computer Science, Engineering, or related fields.
• MBA or Master's degree.
• Certifications or hands-on experience with agile or other relevant product development methodologies.
• Certifications or hands-on experience with Salesforce Sales, Service, or Marketing Cloud.
• Experience in Agile and waterfall SDLC with exposure to full stack development, end-to-end testing, and post-launch validations.
• Experience working with digital products, platforms, and capabilities.

Responsibilities

• Leads & executes against product strategy to build out the Digital Onboarding client experience strategy.
• Develops empathy and understanding of current challenges within Corporate Banking related to Account Opening, Product Enablement, and KYC Due Diligence.
• Acts as the unifying element between business, design, engineering, and product strategy.
• Understands product development methodologies and strategies needed for delivery fulfillment.
• Inputs towards scoping of product development team from initial strategy to delivery and beyond.
• Defines a roadmap of initiatives inclusive of ROI to achieve the Onboarding product strategy.
• Identifies, documents requirements, and develops new capabilities aimed at reducing time to onboarding and customer friction.
• Communicates within the team to provide focus against prioritized product development goals.
• Translates between business requirements and technology specifications in both directions.
• Documents clear user stories and acceptance criteria to collaborate with Design and Technology resources.
• Identifies and communicates opportunities for efficiencies or growth within the product.
• Calls out risks and threats to delivery of the product as they arise.
• Participates actively in product development, representing the team towards delivery and satisfaction of product goals.
• Configures, sets up, and manages workflows and dashboards in tools such as Jira.
• Presents complex ideas and processes in easy-to-consume presentations to gain stakeholder alignment.

Benefits

• Competitive salary range of $118K - $149K per year.
• Equal Employment Opportunity / Affirmative Action employer.
• Reasonable accommodation for qualified individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree