Training Utility - UniFirst Owensboro

UniFirst • Owensboro, KY

127d

About The Position

The Training Utility, reporting to the Training Coordinator, supports the development and implementation of employee training programs by assisting with the creation, review, and updating of training materials, ensuring ISO policy compliance, and maintaining accurate training records. This role involves supporting onboarding, conducting coaching evaluations, identifying training gaps, and collaborating with various departments to develop work instructions. The Training Utility fosters a positive training environment, promotes UniFirst's values, monitors training effectiveness, provides guidance to trainers, and maintains a safe training environment. Strong organizational and communication skills, attention to detail, and a commitment to continuous improvement are essential. Support all UniFirst Company Policies including goals as described in UniFirst Mission Statement, Guiding Principles, and Core Values. Job will require participation and compliance to all policies and procedures related to ISO (quality) and safety. Functions of this position may require occasional internet access and regular use of UniFirst E-Mail. This will require annual review and acceptance of UniFirst's; electronic Record Retention and Internet Policy; Understanding and compliance with the Company's Statement of Corporate Policy and Code of Conduct (The Code of Conduct) as well as the Electronic Records Retention Policy and Electronic Records Usage Guidelines. Travel, within and outside the United States may be required.

Requirements

• Must meet performance, accuracy, behavior, and attendance metrics.
• Strong organizational and communication skills.
• Detail-oriented with a commitment to maintaining accurate records.
• Passionate about providing an excellent training and coaching experience.
• Previous experience in a training or distribution center environment is a plus.
• Positive attitude and self-starter.
• Computer literacy and strong problem-solving skills.
• Ability to work in a fast-paced environment.

Nice To Haves

• Associate's degree in business or related field from an accredited college or university; or one to three years of training or other production management; or equivalent combination of education and experience.
• Strong skills in planning and scheduling.

Responsibilities

• Conduct trainer and deliver coaching evaluations to ensure adherence to performance standards.
• Collaborate with various departments and shifts to develop and maintain comprehensive work instructions.
• Ensure the accurate completion and maintenance of training records.
• Support the Training Supervisor in implementing training and deliver coaching programs and initiatives.
• Foster a positive and productive training environment.
• Act as a major advocate for the UniFirst brand, promoting its values and standards.
• Review and update training documents and materials for accuracy.
• Identify gaps in the training program and implement improvements.
• Document and coach new hires and low performers, developing actionable plans (e.g., SMART goals) to track growth.

Benefits

• 401K with Company Match
• Profit Sharing
• Health Insurance
• Employee Assistance Program
• Life Insurance
• Paid Time Off
• Tuition Reimbursement
• 30% Employee Discount
• Employee Referral Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: Associate degree