Training Systems Manager
About The Position
Training Systems Manager – Build the System That Builds the Team – Shaping a Culture of Excellence We are a family‑owned and operated company with a strong commitment to our employees, our customers, and the quality of our work. We are looking for a highly organized, systems‑driven Training Systems Manager to own and operate the company’s training system end to end. This is a foundational role that shapes how every team member learns, grows, and becomes fully competent in their position. If you love structure, clarity, documentation, and building systems that help people succeed, this role is for you. As the Training Systems Manager, you are responsible for owning and operating the company’s entire training system—capturing field knowledge, converting it into structured curriculum, and ensuring every role has a clear, measurable path to competency. Your work creates the systems, standards, and learning structure that support operational excellence and long‑term team development. Ready to Build the System That Builds the Team? If you’re excited to create clarity, structure, and training excellence across the company, we want to meet you. Apply now and help shape the next generation of skilled professionals at Plumbing Solutions.
Requirements
- Strong organizational and systems‑thinking ability
- Experience building structured processes or documentation
- High technical fluency and comfort with LMS platforms
- Clear written communication skills
- Ability to extract information from experienced tradespeople
- Strong follow‑through and deadline discipline
Nice To Haves
- Construction or trades exposure
- Experience building SOPs or training programs
- Experience implementing LMS platforms
Responsibilities
- Own the Training System
- Operate the company’s training system end to end
- Centralize all SOPs, checklists, standards, and training materials
- Maintain the LMS structure, updates, and version control
- Build role‑based training paths for installers, QI, supervisors, and office staff
- Capture and Convert Field Knowledge
- Interview Area Supervisors, senior installers, and SMEs
- Record field sessions and extract real-world processes
- Convert raw knowledge into clear modules, SOPs, checklists, and micro-lessons
- Validate content with field leadership before publishing
- Build Onboarding & Development Paths
- Create structured onboarding for each field role
- Define competency milestones and skill-verification steps
- Maintain refresher and corrective training programs
- Reduce time to productivity for new hires
- Align Training With Field Reality
- Work with QI and Area Supervisors to identify recurring install issues
- Translate quality trends into training updates
- Ensure standards reflect how work is actually performed
- Track Progress & Drive Accountability
- Track training completion by role and crew
- Maintain dashboards showing adoption and progress
- Report compliance gaps to leadership
- Provide classroom‑style announcements and issue CBL tests
- Continuously Improve the System
- Update modules as codes, builder expectations, or standards change
- Remove outdated content
- Improve clarity, usability, and efficiency of the training system
Benefits
- Family friendly atmosphere
- Monday-Friday work week with weekly pay
- Health, prescription drug, vision, and dental insurance available
- Short- and long-term disability as well as life insurance available
- Matching 401(k) with profit bonus opportunities and potential yearly holiday bonus
- Great Work-Life balance and Employee Assistance Program offered
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
