Training Support Associate (INTERNSHIP)

Mitsubishi Heavy Industries, Ltd.

4d•Onsite

About The Position

The Training Support Associate provides hands‑on support for training operations and event execution for Outage Services. The primary focus will be supporting, coordinating, and executing training activities, conferences, and events. This role emphasizes ground‑level execution, logistics coordination, and operational support during live training events, while also contributing to ongoing training administration and Learning Management System (LMS) standardization efforts. The tasks performed will be under the guidance of the Training team to support effective, consistent, and compliant training deliverables.

Requirements

Currently pursuing a Bachelor's degree from an accredited institution; Business, Hospitality, or Marketing major, is preferred. Sophomore or Junior year is preferred.
Knowledge of database, project management, spreadsheet, word processing software, and electronic mail. Proficiency in Microsoft Office (Word, Excel, Power Point, Outlook) Software.
Must be legally authorized to work in the United States on a permanent basis and must not require employer immigration sponsorship, now or in the future.

Nice To Haves

Visio and One Note experience a plus.

Responsibilities

Support the on‑site execution of in‑person training and conference activities, including room setup and breakdown, material(s) preparation, and daily readiness checks.
Provide session support during training activities, including attendance tracking, trainer assistance, and real‑time logistical coordination.
Assist with managing session transitions, room resets, and end‑of‑day breakdown activities
Serve as an on‑site support resource for attendees, trainers, and training staff during conference execution.
Provide ongoing administrative and operational support for training programs.
Assist with Learning Management System (LMS) standardization and improvement initiatives, including but not limited to, supporting data reviews, documentation updates, process alignment, and identification of opportunities to improve training workflows and reporting accuracy.
Support the organization and maintenance of training documentation, rosters, schedules, and reporting materials.
Support development of basic training communications, job aids, and internal coordination materials.
Assist with post‑training ‑event follow‑up activities, including documentation updates and feedback collection.
Perform other duties as required to support training operations and successful event execution.
Utilize technology to enhance work efforts and prepare reports that represent data obtained through a variety of platforms.
Actively engage in the continual improvement of processes and procedures.
Adhere and implement branding initiatives as directed by corporate and the Marketing and Communications team.
Perform other such duties as may be required.
Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources.
Participate in proactive team efforts to achieve departmental and company goals.
Contribute to building a positive team spirit.
Communicate effectively with subordinates and management at all levels.
Protect confidential information by not communicating, disclosing to, or using for benefit of third parties.
Comply with all company policies and procedures.
Engage in conflict resolution, on an as needed basis.
Maintain the highest degree of honesty, integrity, and professionalism at all times.