The Training Specialist is responsible for developing, executing, and administering comprehensive training that provides classroom and field instruction to all Hudson Bergen Light Rail (HBLR) personnel as well as First Responders and contractors.
Develop training programs and maintain training records for all HBLR employees and third-party participants in HBLR's training programs.
Draft curricula, syllabi, and training modules for 360° management reviews prior to implementation.
Assist with essential training programs requiring instructional design.
Ensure rule changes and SOP updates are subject to document controls and signatory review and approval process.
Maintain proficiency in training, qualifying, and re-training HBLR employees.
Maintain understanding of National Incident Management (NIMS) principles and incorporate same in training programs.
Support the Substance Abuse Policy including education and training, fitness for duty assessments, and post-accident/incident investigations.
Develop, improve, and maintain records for the HBLR's Recertification Program.
Remain fully informed of all rules, regulations, and contractual obligations governing day-to-day operations.
Provide instruction and counseling in operating rules, procedures, and violations to HBLR Employees.
Monitor and review the job performance of HBLR personnel for training needs.
Assist in accident and incident investigations.
Assist and participate in the development and implementation of a Rules Compliance program.
Report cases of exceptional performance (whether good or bad) to Managers.
Work with administration to manage the distribution and tracking of employee recognition program.
Review statements, accident reports, and other documents as relevant; and address training deficiencies when identified.
Monitor station, system, and vehicle conditions including station cleanliness and report problems to maintenance personnel and/or the 20 Office.
When necessary, respond to service failures, troubleshoot failures, and provide on-site incident command in the event of a serious safety event.
During field operations, maintain close contact with 20 Office to quickly resolve any unusual occurrences.
Assist in field operations safety event investigations, as needed.
Respond to and assist passengers as required.
Maintain involvement in and participate in Safety meetings, as well as remain current with all System Safety Program Plans and Procedures.
Oversee the annual update of the Rulebook.
Support the Safety and Training Manager to develop, update and maintain the site training matrix and ensure personnel maintain their certification and that training records are complete.
Participate in internal and external audits as well as assist in the development, update, and distribution of standard operating procedures, transportation and safety bulletins.
Bachelor's degree (B.A. or B.S.) from a four-year accredited college or university.
At least five years of experience in rail transit industry.
Must be able to pass a pre-employment Drug and Alcohol screening as well as a background check and motor vehicle report review.
Has attended formal safety-related course work, TSI Certified Safety Professional.
Ability to speak, read and write English in a work setting.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write regulatory and departmental reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Proficiency in various software programs including PowerPoint, Word, Photoshop, Excel, and 'Storyline' on-line learning development tool.
Ability to work with mathematical concepts including proficiency in adding, subtracting, multiplying and dividing all units of measure.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to compute ratio, rates, percentages and able to draw and interpret graphs and tabular data sets.
Must successfully complete the Light Rail operations training program and Light Rail Operator recertification annually.
Possession of a valid driver's license and any other certificates, licenses and registrations as required by law to perform the specified functions.
Must be in the process of obtaining FTA TSI TSSP certification in Rail.