Training Specialist - CPG

Acosta•Benton, AR

1d•Onsite

About The Position

The Training Specialist should be able to exhibit professionalism in the classroom/training environment. Continually remain abreast on the latest office and proprietary software packages, training delivery methods, and overall business process. Provide weekly feedback on classroom/training experience. Remain flexible as the industry and training needs and vision evolves. Work with all levels of the organization to better communicate the business process and tools available to increase daily performance at store level.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Demonstrate professional and technical writing skills
Customer service and interpersonal skills with internal departments
Public speaking and presentation skills
Problem-solving and decision-making skills
Ability to lead in a classroom environment including, but not limited to, display professionalism, excellent public speaking skills, organizational and presentation skills, and always displays a positive attitude
Beginner to Intermediate computer skills including Word, PowerPoint, Excel, and Outlook
Positive attitude and fortitude for advancement
Sense of urgency and is comfortable communicating with all levels of the organization
Communicate learning objectives in an exciting and engaging way.
Think quickly and answer tough questions and follow-up with students with open issues
Adhere to all administrative tasks, attendance, evaluations, pre/post testing results.
Bachelor’s Degree preferred in related field plus up to 1 years experience in communications.
English is the primary language skill; however, bilingual skills may be required based on business necessity.
Willing to travel (up to 10%)

Responsibilities

Communicate all training schedules with Sr. Director of Training or Sr. Vice President, Retail Services.
Communicate with necessary divisions/departments to schedule training once a project has been submitted and approved.
Maintain expert knowledge of operations within assigned work type and existing or new software packages.
Work with Sr. Director of Training and Sr. Vice President, Retail Services in an effort to maintain and/or improve all training curriculum.
Provide documentation on employee training in a proficient manner and in line with expectations.
Assist in managing resources for the construction of training manuals, materials, and presentations.
Continually foster teamwork.
Work closely with all divisions/departments to insure teamwork.
Follow all company policies.
Provide a recap of training sessions, the opportunities and successes.
Proficiently assists in developing training materials and conducts training sessions as necessary.