Training Specialist (Onsite) - Charlotte

Meduit•Charlotte, NC

2d•$50,000•Onsite

About The Position

The Training Specialist designs, delivers, and continuously improves live and virtual training programs to support new hire onboarding, ongoing employee development, and corporate compliance requirements. This role partners with leadership to ensure training content is effective, compliant, and aligned with operational needs, while supporting performance improvement across multiple locations.

Requirements

High school diploma or equivalent
Proficiency with Microsoft Office software
At least ONE of the following qualifications:
2+ years of experience in training, facilitation, or instructional delivery
Professional experience in a healthcare, revenue cycle, or call center environment
Strong verbal and written communication skills, including public speaking and group facilitation
Demonstrated ability to train and support employees with varying skill levels and learning styles
Excellent customer service, interpersonal, and collaboration skills; ability to remain positive and patient in all situations
Ability to maintain a working knowledge of multiple systems and applications as assigned (e.g., Epic)
Strong organizational, time management, and multitasking skills in a fast-paced environment
Detail oriented and self-motivated, with strong follow-up skills
Adaptable with the ability to shift priorities as needed
Knowledge of training strategies used to develop, motivate, and enhance employee performance
Ability to support employee development using performance results and feedback
Ability to maintain confidentiality of patient, employee, and company information
Ability to understand and comply with organizational policies, procedures, and regulatory requirements

Nice To Haves

Bachelor’s degree or equivalent experience
Experience with learning management systems (LMS)
Experience with course creation and reporting

Responsibilities

Deliver engaging live and virtual training for new hires, remedial needs, customer service, and corporate programs (e.g., HIPAA, Compliance)
Develop, update, and improve training materials, curriculum, and job aids in collaboration with Training & Design teams
Identify training gaps and drive continuous improvement using trainee feedback and performance data
Support employee development through ongoing training based on performance and end-user results
Coordinate training logistics, including scheduling, materials preparation, training room and equipment setup, and post training surveys
Serve as a mentor and role model, adapting instruction to varying skill levels and learning styles
Track, monitor, and report on training completion, LMS activity, and post training follow-up coaching
Ensure all training content and delivery comply with company policy, regulatory requirements, and client expectations
Uphold strict confidentiality and integrity regarding PHI, PCI, and sensitive company information