Creates, develops, implements and conducts training and development programs for employees. ESSENTIAL FUNCTIONS: This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed by any single incumbent. · Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives. · Ensures that staff training meets the regulatory requirements and compliance standards of all funding and accrediting agencies. · Procures internal and external subject matter experts to provide training to satisfy training and development requirements, increase staff interest in training to expand the Agency’s training program. · Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers. · Develops unique training programs to fulfill workers’ specific needs to maintain or improve job skills. · Creates and/or acquires training procedure manuals, guides, and course materials. · Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos. · Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements. · Assesses training materials prepared by instructors. · Evaluates program effectiveness through assessments, surveys, and feedback. · Maintains knowledge of the latest trends in training and development. · Prepares and implements training budget; maintains records and reports of expenses. · Performs other related duties as required. Education and Experience: · Bachelor’s Degree in Training and Development, Education, Human Resources, Human Services, Social Work, or related field acceptable. · Two (2) or more years of experience in training and two (2) or more years experience in the mental health field.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
51-100 employees