Training Specialist - Installation

Harmar Mobility LLC•Sarasota, FL

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About The Position

Want a fulfilling job while working for a Great Place to Work-certified company? Looking for opportunities to grow in your position and enhance your craft? Do you enjoy working with a team, where your opinions and ideas are strongly valued? Lift your life by joining Harmar Mobility, where our purpose is to lift lives within our team, among our network of dealers, and in our communities across the nation. We manufacture mobility device lifts for vehicles and accessibility products to help those with mobility difficulties enjoy their independence and continue to make meaningful memories, whether they’re at home or on the road. The Training Specialist is responsible for delivering assigned technical training sessions and supporting the Training Manager in the execution, preparation, and continuous improvement of Harmar’s training programs. The position plays a hands-on role in leading portions of classes, facilitating hands-on exercises, and representing Harmar in front of learners, while also performing essential administrative, logistical, and content-support tasks. Training is delivered in multiple formats—including in-person instruction in Sarasota, FL, virtual classes, and occasional on-site training at dealer or partner locations—requiring strong communication skills, professionalism, and willingness to develop as a facilitator.

Requirements

Bachelor’s degree in education, communications or technical field; or 5 years related experience and/or training; or equivalent combination of education and experience.
1-2 years experience in a customer-facing field, technical product experience preferred
Experience in installation and service and technical training of electro-mechanical devices a must
Strong oral and written communication skills
Ability to present to small-medium sized groups
High level of organizational skills
Ability to communicate, motivate and cooperate with all levels of staff
Knowledge of current training techniques and tools including webinars, video and interactive learning
Knowledge of computer applications, including the Internet, Google platform, and Microsoft Office applications
Must possess a valid driver's license
Ability to read and understand schematics
Ability to manage and prioritize multiple projects
Detail oriented and thorough in completing work tasks
Fit with Harmar’s Core Values
Excellent communication skills, both verbal and written
High performance team-oriented environment
Foster and promote a culture of continuous improvement
Ability to interface effectively and positively with all members of the organization, suppliers and customers
Self-starter, able to succeed in a dynamic work environment
Willingness to do hands-on work within a team environment

Responsibilities

Deliver assigned sections of technical training classes independently, with opportunities to lead full sessions as skills grow.
Co-facilitate instructor-led training with the Training Manager, supporting demonstrations, hands-on activities, and learner engagement.
Provide real-time guidance, coaching, and support to learners during hands-on practice.
Assist with demonstrations of equipment, tools, installation processes, and troubleshooting steps.
Maintain a learner-first environment by ensuring delivery is clear, engaging, professional, and aligned with Harmar standards.
Assist in creating, updating, and maintaining training materials, presentations, job aids, and standard operating procedures.
Prepare training equipment, fixtures, products, and tools before each session to ensure smooth delivery.
Support the ongoing upkeep of demonstration units and hands-on training equipment.
Manage learner registrations, rosters, and scheduling through the Learning Management System (LMS).
Track course completions, evaluations, and certifications, ensuring timely and accurate updates.
Maintain training records, scorecards, attendance logs, and performance metrics.
Support classroom setup, cleanup, and reset between sessions.
Ensure the Training Center and Lift Lab remain clean, organized, and professional.
Assist in creating, updating, and maintaining training materials, presentations, job aids, and standard operating procedures.
Prepare training equipment, fixtures, products, and tools before each session to ensure smooth delivery.
Support the ongoing upkeep of demonstration units and hands-on training equipment.
Manage learner registrations, rosters, and scheduling through the Learning Management System (LMS).
Track course completions, evaluations, and certifications, ensuring timely and accurate updates.
Maintain training records, scorecards, attendance logs, and performance metrics.
Support classroom setup, cleanup, and reset between sessions.
Ensure the Training Center and Lift Lab remain clean, organized, and professional.