Training Specialist I

Teachers Federal Credit Union • Hauppauge, NY

50d • $27 - $34

About The Position

Conducts Teachers training programs and seminars, reviews and as needed, assists in updating current training procedures, materials, forms and reference guides. Evaluates the effectiveness of training courses/seminars/materials, consults with department managers to determine their training needs and responds to employee inquiries.

Requirements

• HS Diploma required
• Minimum three years Branch, Call Center, or Lending experience or other financial institution or corporate/educational training required
• Strong knowledge of Microsoft Office suite, financial banking policies, procedures and operating systems, and a familiarity with training methods/techniques required
• Strong oral/written communication, interpersonal, presentation, facilitation, organizational, motivational and multitasking skills also required

Nice To Haves

• Two year college degree preferred

Responsibilities

• Conducts job specific core training and skills-based trainings including eLearning
• Consults with department managers to determine their training needs and as appropriate, recommends new training programs to the Training Supervisors
• Recommends improvements to training programs and as directed, assists in developing and implementing them
• Responds to questions submitted by employees, conducts research and/or contacts subject matter experts to ensure responses are accurate/complete
• Utilizes a variety of training methods, techniques, equipment (e.g., GoogleMeet, Zoom, Articulate, PowerPoint, etc.)
• Provides train-the-trainer support for new HR training specialists
• Provide classroom set up and support for both in-person and virtual learning sessions
• Keeps the Training Supervisors informed of activities, conditions and issues
• Participates in special projects and performs other duties as assigned
• Local travel may be required
• Performs other duties as needed

Benefits

• Paid time off for vacation, personal days, and holidays
• Fully funded pension plan
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premium
• Tuition reimbursement is offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees