Training Specialist Associate

University Of Michigan (The Regents @ Ann Arbor) • Ann Arbor, MI

88d

About The Position

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

Requirements

• Equivalent combination of education and experience is required
• Experience as a laboratory technician 2-3 years total is required
• 3-5 years of healthcare experience required

Nice To Haves

• 3 years of professional experience in a healthcare setting
• Direct professional experience with training or education
• Familiarity with industry standards and best practices
• Ability to translate complex problems and concepts in training
• Strong presentation skills
• Experience with Microsoft Office applications
• Experience with SCCSoft Computer
• Experience with Epic Systems Software

Responsibilities

• Provide total customer focus to meet the needs of every customer, internal and external, including medical staff, laboratory staff, patients, and families
• Communicate in an effective and timely manner, and give feedback to Senior Training Specialists, Supervisor, Associate Supervisor and Manager regarding employee performance
• Assess and assist with annual competencies for all benches, provide feedback to leadership, and be available for retraining when applicable
• Work with supervisors to determine training schedules
• Work one on one with staff to train on all benches following staff person through to complete training
• Act as liaison between labs and specimen processing staff. Be a reference for up to date changes in procedure
• Communicate changes/updates and provide in-services as needed
• Assist with maintenance of training, in-service and educational records
• Participate in continuous improvement activities, and actively engage in identification of quality assurance projects
• Other duties as assigned

Benefits

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees