Design, Development and Delivery Training Curricula Participates in the development and delivery of agency training programs, either in-person or remotely using various forms of technology. Develops and distributes training announcements, maintains course rosters, and tracks employee application to union-sponsored workshops. Research various sources to find information, materials and technologies to aide in the design and development of training programs, or the selection of appropriate vendors. Presents ideas, concepts, and information to participants. Replies to questions from participants regarding presented material. Adjusts training based on participant or supervisor feedback. Travels to regional offices as needed. Management of Agency Compliance Programs Acts as primary administrator for the State Learning Management System (SLMS); enrolls employees in NYS and agency mandatory trainings; runs compliance reports and sends reminders; responds to routine inquiries. Ensures records are updated and accurate by comparing various biweekly reports, transactions and other data sources. Maintains familiarity with New York State's mandatory training curriculum, delivery methods, internal and external stakeholders, tuition reimbursement option and other logistics. Support of Bureau Administrative Functions Monitors staff development mailbox, answers routine inquiries, trouble shoots issues or escalates for resolution as appropriate. Acts as NYS.gov ID Delegated Administrator; trouble shoots employee accounts for access to SLMS and other agency platforms. Support of Agency Performance Management Programs Participate in support of HR diversity, equity and inclusion goals. As directed, attends training, completes annual surveys and contributes to strategic plan. As appropriate or directed, researches and recommends trainings, recruitment strategies and practices to promote a diverse and inclusive agency culture.
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Job Type
Full-time
Career Level
Entry Level
Industry
Executive, Legislative, and Other General Government Support
Number of Employees
251-500 employees