Metropolitan Transportation Authority-posted 3 months ago
Full-time • Mid Level
Remote • White Plains, NY
5,001-10,000 employees
Executive, Legislative, and Other General Government Support

This position is responsible for: Delivering training to new hires and incumbent employees. Selecting and supervising new hire trainees, including ongoing performance reviews/evaluations, determination of eligibility to continue program, and approval of program completion. Managing the overall delivery of training programs, including coordination with the client department(s), management of resource needs, coordination of trainee schedules, record-keeping, and other administrative responsibilities. Supporting and/or conducting training program development work as required. Performing peer review activities. Courses include, but are not limited to: New hire and refresher training primarily for Communications and Signals employees, to include all aspects of the Signal system, and also including, but not limited to, special skills such as electronics, computer, mechanical, electrical measurements, and development of test programs; Positive Train Control (PTC); Physical Characteristics; Roadway Worker Safety; and Operating Rules.

  • Prepare, schedule, and deliver training programs. Includes new hire, regulatory, refresher, and induction training as required. Includes technical and non-technical training as required.
  • Perform ongoing evaluation of new hire student performance. Review records and counsel students. Implement disciplinary action as required, up to and including termination from the program.
  • Participate in the development and maintenance of a comprehensive onboarding process for new Training Officers. Mentor and team-teach with new Training Officers to facilitate their development as fully-qualified Training Officers.
  • Participate in establishment, maintenance, and improvement of a peer review program among Training Officers across the Department as required.
  • Serve as a subject matter expert in the development, review, evaluation, and revision of training programs for compliance with current statutory/regulatory requirements.
  • Keep accurate and timely training records, including, but not limited to, records of attendance, new hire student progress and performance.
  • Provide expertise on technical, operations, and/or work practices to client department(s) as appropriate.
  • Ability to work various shifts and locations to support operations 24 hours/7days a week.
  • Valid Driver's License.
  • In-depth knowledge of Metro-North Safety Rules and other Metro-North safety procedures.
  • Strong working knowledge of signal systems maintenance and testing, signal design principles, and signal relay apparatus characteristics and applications.
  • Strong relevant special skills, such as electronics, computer, mechanical, electrical measurements, and development of test programs.
  • Interest and ability to apply new technology with minimal training.
  • Minimum of 3 years of experience related to the responsibilities of the position.
  • Experience must include a minimum of one year of supervisory experience in C&S.
  • Qualified on Roadway Worker Safety, or prior qualification with ability to rapidly requalify.
  • Ability to design, develop, implement, facilitate, evaluate, and measure training and development activities.
  • Experience in developing and delivering training.
  • Supervisory experience.
  • Bachelor's degree in Electrical Engineering or equivalent experience.
  • Familiarity with Metro-North, DOT, and FRA testing requirements and procedures.
  • Commuter Assistance - based on operating MTA agency (complimentary transportation pass within the MTA's jurisdiction and tax-advantaged accounts)
  • Low Premium - High Quality Health Insurance Plans (lifetime coverage for eligible retirees and their dependents)
  • Pension Plans and Retirement Savings Accounts for eligible employees
  • Generous Paid Time Off and Holidays provided.
  • Tuition Reimbursement for eligible employees
  • Employee Assistance Programs
  • MTA Exclusive Employee Discount Programs
  • Work Life Services team
  • Employee Resource Groups
  • Managerial Benefits
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