Training Manager, Arizona

Peregrine Technologies

11h • $100,000 - $130,000 • Onsite

About The Position

We are seeking a dedicated and experienced Training Manager to join our dynamic team. This role will be responsible for overseeing the development, coordination, and delivery of onsite training programs for our law enforcement customer base. The Training Manager will play a crucial role in enhancing Peregrine user skills, knowledge, and performance by creating engaging and effective training materials.This position requires strong organizational skills, attention to detail, and the ability to thrive in a collaborative, fast-paced environment. Your top priority is ensuring all workflows are implemented by all our customers. This requires a deep understanding of complex technical workflows and the ability to translate them into more digestible training concepts. With your passion for building relationships and representing the voice of the customer, you are in the critical position of user adoption and customer onboarding.

Requirements

• 2-5 years of experience training/onboarding customers to adopt technical software solutions
• Significant experience in the enterprise software space, startup experience also a plus
• Relevant experience working with the public sector, law enforcement preferred
• Ability to empathetically listen to synthesize user feedback and be the first line of support during onboarding
• Strong presentation, listening, organization, and contact management skills
• Excellent relationship-building skills with the ability to communicate technical and non-technical concepts to a diverse audience
• Position is based in Arizona but candidate must be comfortable with 50-75% travel to customer sites throughout the state and nearby regions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed