Training Manager (Fort Lauderdale, FL - US)
About The Position
World Travel Holdings is seeking a Training Manager to join our Business-to-Business (B2B) Division supporting Dream Vacations and CruiseOne based in Ft. Lauderdale, FL. The Training Manager will play a key role in shaping the future of our franchise training program. This leadership role combines strategic oversight with active participation in training delivery and content creation. The ideal candidate is a strategic thinker who thrives on collaboration and execution, ready to evaluate current practices, identify efficiencies, and drive innovation. This role focuses on our customer and collaborates with internal departments to ensure our travel agents and franchisees receive the training they need to succeed. About the Company World Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company with a portfolio of nearly 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and is consistently recognized as an industry leader in employee engagement and work-at-home employment. Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wakefield, Mass.; Ft. Lauderdale, Fla.; and Chorley, England. For more information, visit WorldTravelHoldings.com.
Requirements
- Minimum of 5 years of experience in training facilitation or curriculum development
- Proven ability to design and deliver both live and virtual training programs
- Strong grasp of instructional design principles and adult learning theory
- Ability to evaluate training effectiveness and implementing process improvements
- Experience using tools such as Zoom, Microsoft Teams, Captivate, Camtasia, Vyond, and Litmos
- Demonstrated ability to lead and develop team members, with a focus on identifying future leaders
- Strategic thinker with project management skills and a hands-on approach to execution
Nice To Haves
- Experience in the travel industry or franchising preferred
- Certifications such as ATD, CPTD, or PMP are a plus
Responsibilities
- Facilitate live and virtual training sessions for franchisees across various programs.
- Design and develop engaging training content using instructional design principles and multimedia tools.
- Evaluate training effectiveness and identify opportunities for improvement and efficiency.
- Lead and support the growth and development of the training team, including identifying and nurturing future leaders.
- Collaborate with internal departments to assess franchise training needs and create actionable plans and timelines.
- Actively contribute to the execution of training deliverables and strategic initiatives.
Benefits
- Comprehensive medical, dental, and vision coverage
- Company-paid life and disability insurance
- 401(k) with discretionary company match
- Paid time off and holidays
- Travel discounts and employee perks
- Employee Assistance Program (EAP)
- Professional development and learning opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
