Training Manager

Automated Health Systems • Maryland Heights, MO

397d

About The Position

The Training Manager at Automated Health Systems is responsible for overseeing the training department within a call center environment. This role focuses on continuous improvement of training programs, curriculum development, and ensuring that service levels are met while providing healthcare access to underserved populations. The position emphasizes a strong commitment to employee development and a supportive company culture.

Requirements

• Strong training experience
• Call Center Experience, strongly preferred
• Healthcare Experience preferred
• Customer-focused team player with a passion for helping people
• Strong PC proficiency with a willingness to learn new applications
• Detail-oriented, fast learner with excellent communication skills
• Maintain confidentiality of personal health information

Responsibilities

• Oversee training department
• Continuous improvement of the training program
• Curriculum oversight and development
• Liaison between quality, training, and operations to ensure the call center service levels are met

Benefits

• Paid training
• Wellness program
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: No Education Listed