Training Manager - Motion Service

ABB•New Berlin, WI

1d•Hybrid

About The Position

At ABB , we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Director, Portfolio __ In this role, you will lead the strategy, development, delivery, and commercial performance of the US training organization within ABB Motion Services. This role ensures high-quality technical and commercial training experiences for customers, channel partners, and internal teams — while transforming training into a scalable, monetizable revenue stream. The ideal candidate blends strong people leadership, commercial strategy, operational excellence, and cross-functional alignment. The work model for the role is: Hybrid; New Berlin, WI This role is contributing to the Motion Service-Portfolio & Strategy Division.

Requirements

Bachelor’s degree in Engineering, Business, Education, or related field.
12+ years of experience in technical training, L&D, service delivery, or similar roles.
Proven leadership experience improving team culture and clarity
Strong operational excellence mindset
Excellent communication and stakeholder management skills.
Experience monetizing training or services (pricing, packaging, forecasting)
Experience with LMS platforms.
Ability to operate in a global, matrixed environment.
Candidates must already have a work authorization that would permit them to work for ABB in the US.

Nice To Haves

Experience in industrial automation, motion control, drives, or power systems
Background in Portfolio, Product Management, or Service organizations
Strong financial modeling skills
Experience with channel enablement or certification programs.

Responsibilities

Leadership & Team Management - Lead, coach, and develop instructors, specialists, and eLearning staff; Establish clear roles, responsibilities, and operating rhythms; Build a positive, trust-based culture grounded in accountability and collaboration; Ensure workforce planning, resource allocation, and performance development.
Training Strategy, Roadmap & Portfolio Alignment - Develop and execute a training strategy aligned to Motion Services’ goals; Integrate training into portfolio planning, product launches, and service offerings; Define KPIs for training quality, business impact, and operational success.
Monetization & Commercialization of Training - Build and implement revenue strategy for the training portfolio; Develop pricing structures including tiered, bundled, certification, and subscription models; Partner with Sales to ensure training is sold commercially and the value proposition is clear; Forecast revenue, manage P&L, and build strategy to grow the training offering.
Operational Excellence & Process Optimization - Standardize and document processes for scheduling, coordination, logistics, and operations; Streamline meeting structures, documentation, and workflows; Oversee version control and LMS governance; Drive continuous operational improvement and efficiency.
Curriculum Development & Learning Experience - Oversee content creation for hands-on, eLearning, simulations, and assessments; Ensure technical accuracy and alignment with product readiness; Maintain compliance with ABB standards and safety guidelines.
Cross-Functional & Global Collaboration - Serve as liaison between Training, Portfolio & Strategy, Product Management, Sales, and Channel teams; Support channel certification, OneCare adoption, and modernization initiatives; Collaborate with global teams on content alignment and best practices.
Analytics, Insights & Business Reporting - Build dashboards to measure profitability, demand, utilization, and margin; Use data to optimize the training portfolio; Present insights and recommendations to leadership.

Benefits

Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High-Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement 401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
ABB provides 11 paid holidays.
Salaried exempt positions are provided vacation under a permissive time away policy.