Training Manager - Food & Beverage

Wynn Resorts • Las Vegas, NV

92d

About The Position

Wynn Las Vegas is seeking a creative and detail-oriented F&B Training Manager to design, deliver, and evaluate training programs that strengthen service excellence within Food & Beverage operations. This role serves as a strategic partner to leaders and subject matter experts to ensure team members at all levels have the tools, knowledge, and confidence to provide world-class dining experiences.

Requirements

• Experience in Food & Beverage training, hospitality operations, or Learning & Development.
• Strong facilitation and instructional design skills with proven ability to deliver training that drives performance.
• Familiarity with adult learning principles, training evaluation models, and blended learning techniques.
• Excellent written and verbal communication skills; able to present confidently to groups of varying sizes.
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Ability to work independently and collaboratively in a fast-paced environment.
• Must be 21 years of age or older.
• Must meet attendance guidelines and adhere to regulatory, departmental, and company policies.
• Must model professional appearance and behavior in accordance with company standards.

Nice To Haves

• Experience in both quick-service and full-service dining operations.
• Extensive knowledge of luxury service standards and evaluation methods.
• Experience with Learning Management Systems and eLearning development software (e.g., Articulate 360).
• Project management certification or professional affiliation in Learning & Development.

Responsibilities

• Research, design, and implement engaging training programs for Food & Beverage hourly and management staff across casual and full-service dining venues.
• Partner with subject matter experts and F&B leadership to identify learning needs, define objectives, and translate complex operational procedures into accessible, effective training.
• Develop training materials—including instructor guides, participant workbooks, online modules, and job aids—that meet brand standards and drive measurable results.
• Coordinate and facilitate classroom sessions, on-the-job training, and blended learning approaches tailored to diverse audiences.
• Maintain and update departmental handbooks, guides, and reference materials to reflect current policies, procedures, and service standards.
• Utilize needs analysis and data to evaluate program effectiveness; provide recommendations to enhance learning outcomes and operational performance.
• Collaborate with peers in Learning & Development to ensure consistency in training quality and alignment with company-wide initiatives.
• Support F&B leadership with special projects, audits, and large-scale training rollouts.
• Perform additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 5,001-10,000 employees