Training Lead Tech - Rochester-Spencerport NY

Takeda•Rochester, NY

7d•$21 - $29•Onsite

About The Position

About BioLife Plasma Services Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Position will be based out of our brand new plasma donation facility in the Rochester, NY opening October 2025! OBJECTIVES/PURPOSE Responsible for assisting the Training Supervisor in the general administration of the center area training program. Is able to perform all technical tasks required within the work areas and will work in these areas as a Lead Technician when not acting as the Training Lead. Fully trained in all Medical History, Phlebotomy, and Sample Processing job skills. Position will provide oversight of operational flow, assist in training new and existing employees, and pro- vide leadership to staff. All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day activities. Employees must also maintain complete and accurate records, in accordance with cGMP.

Requirements

A minimum of one year of relevant work experience, or an equivalent combination of education and experience.
Prior certification in all three primary operational areas of the plasma center (Medical Historian, Phlebotomy, and Processing Technician).
Completion of all training through Lead Technician.
Demonstrated understanding of center operations in an FDA-regulated environment.
Effective communication, organizational, and technical/problem-solving skills.
Demonstrated work history of above average performance, customer service, and attendance.
Effective oral and written communication skills.
Demonstrated ability to organize and direct the work of others and resolve conflicts effectively.
Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.

Nice To Haves

Associate or Bachelor’s degree preferred

Responsibilities

Perform duties associated with Training (including but not limited to): (40%) Maintains complete and accurate records to ensure that all personnel are competent to perform their assigned duties. Reviews employee training materials to meet initial and annual certification requirements. Ensures timely completion of cross-training and annual re-certification training. Monitors center training needs and performs cross-training, re-training, SOP training, preventative action training and other training as needed. Works closely with the Training Supervisor and management team to communicate center/employee needs as they relate to training. Communicates regularly with the Training Supervisor and Center Management to ensure compliance with training requirements and that adequate support is provided to employees in the work area. Review Quality Control Records as applicable and assigned
Maintain certification and perform all required duties in the area of Phlebotomy (including, but not limited to): (10%) Perform venipuncture of donors and programming of plasmapheresis machine. Monitor donors during donation process and manage donor reactions. Perform all duties required for the setup, verification, operation, and trouble-shooting of plasmapheresis equipment per SOP, within scope of training. Also, maintain and calibrate equipment.
Maintain certification and perform all required duties in the area of Medical History (including, but not limited to): (10%) Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system. Perform fingerstick, test sample, and record other donor measures to include hematocrit, total protein and weight. Enter donor information into the Donor Information System (DIS). Coordinate donors to donor floor and compensate donors using the Debit Card system.
Maintain certification and perform all required duties in the area of Sample Processing (including, but not limited to): (10%) Prepare units for frozen storage. Collect and store samples from plasma units for testing. Perform routine maintenance on the freezer including monitoring freezer and refrigerator temperatures and removing ice buildup. Prepare frozen plasma units and samples for shipping following established protocol. Manage supplies, assist management team with inventory control procedures, break down empty car- tons and assist with proper disposal
Maintain certification and perform all required duties of Lead Technician (including, but not limited to): (20%) Monitors the production areas and donor flow to ensure employees meet goals and comply with company quality standards and procedures. Perform change of lot number for soft goods. Perform quarterly and annual tube sealer cleaning Prepare a non-conforming event log entry, counsel employees on Level 1 non-conforming events, and enter appropriate information into database.
Coordinates and performs new employee orientation, including company background, health and safety requirements, policies and procedures and other company expectations. (10%)

Benefits

U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others.
U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

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