Training Integrator

V2X Inc•Troy, MI

About The Position

Vertex Professional Services (VPS) is looking for a full time Training Integrator. The primary responsibility of this position is to oversee and coordinate the planning and execution of training and other related projects for the VPS Logistics team. This role will ensure flawless execution in support of training and development programs sponsored at the business unit and/or enterprise organization levels for the customers we support. This position requires the ability to work collaboratively with other team members and other functions to execute the logistical requirements for events. The ideal candidate must possess a strong business acumen, the ability to work proactively, within budget, and collaborate efficiently and effectively with co-workers, internal departments, and the end customer.

Requirements

Minimum five years of professional experience supporting learning and project coordination in a customer-facing environment
Strong organizational and time management skills and ability to demonstrate attention to detail
Able to follow defined processes with minimal oversight
Able to identify risks and present options for resolving
Intermediate skills in Microsoft Excel, PowerPoint and Word examples include: Experience analyzing data to generate reports, summarize results, identify trends, identify problems, and suggest solutions Ability to use Microsoft Excel and PowerPoint to present the results of analysis in a clear way to influence stakeholders Able to use formulas, and generate pivot tables, charts, and graphs in Excel
Proactive, a self-starter with effective teaming skills
Demonstrated experience supporting business project management and execution in a customer-facing environment
Proven ability to identify, evaluate and resolve problems quickly and effectively
Must possess excellent interpersonal, written, and verbal business communication skills
The ability to lift up to 35 pound
This position requires a U.S. Person who is eligible to obtain any required Export Authorization.

Nice To Haves

Knowledge of learning and development industry, training/program administration, and classroom/event (virtual /in person) logistics
Previous experience planning events utilizing customer requirements and established work processes
Ability to identify areas of continuous improvement in the work environment and processes
Experience with Learning Management Systems such as Success Factors
Working knowledge of Outlook email system
Working knowledge of SharePoint systems

Responsibilities

Coordinate and execute logistics to support learning programs, training, and events ranging in scale from individual course classes to week-long events for local and remote locations
Arrange and schedule training facilities/classrooms, offsite venues, instructors, and required equipment
Order and distribute course materials
Handling phone inquiries and customer interface
Venue/classroom set up and tear down
Liaise with clients to identify and gain consensus on requirements, clearly define scope and deliverables.
Maintain Program SharePoint sites
Create and maintain all program related documentation (internal and external job aids, FAQ/Q&A, notifications & email templates)
Conduct in-person and virtual (Zoom/WebEx) meetings and support the facilitation of classes/events
Extensive use of a Learning Management System (LMS) to schedule courses and classes, update enrollments and completions, and generate reports
Daily use of a Workflow Management System to track and manage class/program information, requirements, and completion of tasks associated with event support.
Communicate with students, instructors and event sponsors via email and/or phone to answer questions and resolve scheduling issues
Identify and support implementation of process improvements
Responsible for overall client satisfaction resulting in achievement of planned retention and expansion of assigned programs