Training Instructor

Fabick CatJanesville, WI
69d

About The Position

Fabick Cat is seeking a dedicated individual to join our team as a Technical Trainer. In this role, you will be responsible for organizing and conducting classroom training, developing and maintaining technical training courses, and assisting technicians and customers with product technical issues. You will play a crucial role in ensuring that our workforce is well-trained and equipped to meet the demands of our customers. This position requires a strong background in heavy equipment and earthmoving repair, as well as effective communication and organizational skills.

Requirements

  • 2 year technician degree with emphasis on diesel engine or earthmoving repair is required.
  • 5 years experience as a heavy equipment/earthmoving technician or doing technical instruction.
  • Previous training experience preferred.
  • Must have a solid understanding of applied failure analysis.
  • Effective oral and written communication skills and excellent interpersonal skills are required.
  • Conflict management skills are required.
  • Must be able to organize and write procedures in a logical/methodical manner.
  • Strong computer skills in SIS2.0, Parts Integrator, Dealer Business Systems and Microsoft products is required.
  • Good time management skills and excellent attention to detail is a must.
  • Must be able to obtain a DOT medical certification and maintain a CDL.
  • Travel requirements are over 50%.

Nice To Haves

  • Previous training experience preferred.

Responsibilities

  • Organize and conduct classroom training.
  • Develop and maintain technical training courses to organizational requirements.
  • Determine course content according to objectives.
  • Develop annual training schedule and course descriptions.
  • Assist in scheduling appropriate technicians in correct classes.
  • Develop, schedule and conduct customer dealer training programs.
  • Assist other departments by instructing special training programs/requests.
  • Work with Product Support Managers and Training Manager to identify areas where additional training is needed.
  • Coordinate classroom availability with the appropriate people.
  • Schedule, test and certify technicians on appropriate equipment.
  • Prepare training material (presentations, worksheets, tests, etc.).
  • Update current training records.
  • Design, build and maintain appropriate training aids.
  • Maintain technical knowledge base on appropriate courses and other areas of responsibility.
  • Work to keep training and personal expenses within appropriate levels.
  • Work with the training and PSM's to ensure that servicemen have all the required courses and certifications required for advancement.
  • Lead the development of a technical training program with multiple skill levels for technicians.
  • Achieve and maintain CIAP certification.
  • Participate in conferences, seminars and training sessions to maintain knowledge base.
  • Assist Technicians and customers with product technical issues.
  • Correspond with business unit service engineering when necessary.
  • Maintain accurate technical information and ensure no confidential or privileged information is released to unauthorized persons.
  • Inform TC of major product problems.
  • All other duties as assigned.

Benefits

  • Highly competitive total compensation and benefits package.
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