Training Instructor: Supervisor Station I

Metropolitan Transportation Authority

3d

About The Position

Operations Training provides approximately 350 individual courses focusing on: safety, technical and operational training for new hires, promoted and incumbent employees. Programs are designed in partnership with New York City Transit's departmental management and where appropriate, other MTA agencies, in response to mandates by Federal, State and City entities.  Operations Training is seeking a highly motivated person to join the team of instructors at the Stations Learning Center. The instructor is responsible for the development and delivery of training programs in the classroom and at field locations. The instructor is also responsible for, but not limited to, supervising and instructing students, developing and writing lesson plans; and developing and maintaining training aids, mock-ups and role plays. The instructor will also be responsible for planning, organizing and coordinating the delivery of training, both computer-based and instructor-led training. In addition, the instructor will maintain records and prepares reports and evaluations on trainees, prepare and deliver formal presentations.

Requirements

• Must have knowledge of rules/ regulations and policies/ procedures for Station Agents, Station Cleaners and Station Supervisors.
• Must possess a professional demeanor and have the ability to handle demanding situations.
• Provide leadership skills to inductees and promotional employees.
• Create a safe and professional environment.
• Ability to work well with others and communicate in an effective and efficient manner.
• Ability to make sound judgments.
• Fluent in EAM, Excel, Word and creating PowerPoints
• At least 1 year experience as a field supervisor.

Responsibilities

• Supervising and instructing students
• Developing and writing lesson plans
• Developing and maintaining training aids, mock-ups and role plays
• Planning, organizing and coordinating the delivery of training, both computer-based and instructor-led training
• Maintaining records and prepares reports and evaluations on trainees
• Preparing and delivering formal presentations

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees