Training & Development Manager

Bank Of Hope • Gardena, CA

424d • $100,000 - $120,000

About The Position

The Training & Development Manager at Bank of Hope is responsible for executing and sustaining training activities for employees, aligning training plans with business strategies, and enhancing employee skills through various training programs. This role involves conducting research into training solutions, presenting training programs, and managing employee communication. The manager will also design team-building programs and develop metrics to assess training effectiveness, ensuring compliance with the bank's security protocols.

Requirements

• Knowledge of talent development methodologies and techniques.
• Instructional design and excellent presentation skills.
• Excellent written and oral communication skills.
• Ability to respond effectively to sensitive inquiries or customer complaints.
• Ability to make effective and persuasive speeches and presentations.
• Strong interpersonal skills.
• Instructional design/curriculum development skills.
• Excellent analytical skills including problem definition and data collection.
• Ability to interpret technical instructions and deal with abstract variables.
• Ability to manage budgets, payments, and schedules.
• Multitasking skills and ability to demonstrate ethical behavior.
• Organizational ability with strong supervisory and management skills.
• Flexibility to adapt to changes in the work environment.
• Ability to study and apply new information.
• Ability to take initiative and prioritize tasks.
• Attention to detail and ability to maintain confidentiality.
• Professional demeanor and work ethic.

Nice To Haves

• Prior experience in the banking industry.
• Bachelor's degree in English, Communication, or a related field.

Responsibilities

• Execute and sustain training activities for employees.
• Determine talent and development priorities and training plans consistent with business strategy.
• Conduct research into training and development solutions and recommend appropriate implementations.
• Present staff-developed and externally purchased training programs for employees.
• Identify and administer funding for appropriate external seminars and training programs.
• Work with external consultants to customize training curriculums for specific business units.
• Design and conduct team-building programs for departments and work groups.
• Facilitate training programs organization-wide.
• Devise training effectiveness metrics and data collection processes.
• Manage employee communication by producing and distributing printed and electronic messages.
• Design and produce employee recognition programs and events.
• Comply with the Bank's security program and report suspicious activities.

Benefits

• Salary range of $100,000 - $120,000 annually plus bonus and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree