Training & Development Manager

Vibe Credit Union•Waterford Twp, MI

About The Position

At Vibe, we are driven by our mission to elevate community and create opportunity . We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values – be i nclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe! Position Purpose This position must be passionate for the credit union culture and demonstrate service excellence through their communication and development of all training sessions. This position is responsible for overseeing all classroom, web-based, and one-on-one training for new and current team members. The primary purpose for the Training Manager will be managing and developing training that will demonstrate all aspects of the credit union mission, vision, core values, and service promises. This individual should be prepared to embrace change and provide support for others as technology and service improvements are implemented. This person must be able to manage multiple responsibilities/projects simultaneously. Organization, positivity and flexibility are a must.

Requirements

Bachelor's degree in Human Resources, Education, Business, or related field strongly preferred
5+ years of experience in training, learning & development, or talent management.
Strong knowledge of instructional design, adult learning principles, and e-learning platforms.
Excellent communication, facilitation, and project management skills.
Ability to analyze data and measure training ROI.
Communication across all levels of the credit union
Coaching and developing team members
Experience with Training delivery and facilitation
An understanding of adult learning principles
Proficient knowledge of the use of a PC and Microsoft Office products
Knowledge of basic Credit Union products and services and compliance requirements
Ability to build a rapport with others and create a team environment
Strong written and verbal communication skills
Problem Solving

Responsibilities

Develop and manage comprehensive training strategies to meet organizational goals.
Create, implement, and deliver a structured Leadership Development Program that includes workshops, coaching, mentoring, and experiential learning opportunities.
Conduct needs assessments to identify skill gaps and training requirements.
Design and deliver engaging training programs (in-person and virtual) for team members and leadership.
Evaluate training effectiveness through feedback, assessments, and performance metrics.
Manage training budgets, resources, and vendor relationships.
Maintain up-to-date knowledge of industry trends, tools, and best practices in learning and development.
Collaborate with HR and department leaders to integrate training into career development plans.
Ensure compliance with regulatory and organizational standards in all training initiatives.
Lead, coach and develop Training Specialists
Continuously seek process improvements to improve member experience
Oversee learning management system software, including administration, documentation, tracking, reporting, and delivery of educational and compliance courses
Other duties as assigned