Training Developer - ERP Transformation

The Church of Jesus Christ of Latter-day Saints•Salt Lake, UT

About The Position

We are seeking a creative and detail-oriented Training Developer to join our Change Management team as part of a global ERP digital transformation effort. The successful candidate will support the Training Lead in designing and developing comprehensive training materials for end users, project team members, and other stakeholders. Responsibilities Key Responsibilities: · Training Material Development and Content Creation: Support the Training Lead in designing and developing training materials, including manuals, e-learning modules, job aids, and other resources for end users, project team members, and other training needs as required. Create engaging and effective training content that aligns with project goals and user requirements. Utilize various training technologies and tools to enhance the learning experience. · Training Needs Assessment and Continuous Improvement: Conduct training needs assessments to identify knowledge gaps and develop targeted training solutions. Collect feedback from training participants and use it to continuously improve training materials and delivery methods. Identify opportunities for improving training processes and implement best practices. · Collaboration, Delivery, and Support: Work closely with subject matter experts, project team members, and other stakeholders to gather information and ensure the accuracy and relevance of training materials. Assist in the delivery of training sessions, both in-person and virtually, to ensure effective knowledge transfer. Provide ongoing support to end users and project team members to address training-related questions and issues. · Documentation and Quality Assurance: Maintain comprehensive documentation of training materials, updates, and revisions. Ensure that all training materials adhere to quality standards and best practices. Key Challenges: · Accurately assessing the training needs of diverse audiences including end users, project team members, and other stakeholders and creating targeted training solutions that address specific knowledge gaps. · Gather and synthesize information from various sources while ensuring that content is up-to-date and aligned with project objectives in fast-paced environments or when there are conflicting inputs. · Collecting and analyzing feedback from training participants and using it to continuously improve training materials and delivery methods

Requirements

Bachelor’s degree in Education, Instructional Design, Business Administration, or a related field.
4+ years of experience in training development, preferably in a large-scale ERP implementation.
Strong understanding of instructional design principles and adult learning theories.
Excellent communication and interpersonal skills.
Proficiency in e-learning authoring tools and software. Such as Articulate Storyline, Adobe Captivate, or Camtasia, as well as proficiency in content creation tools like Microsoft PowerPoint and Google Slides; experience with SCORM and xAPI for course tracking and analytics.
Strong organizational and project management skills.
Ability to work collaboratively with cross-functional teams.

Nice To Haves

Certification in Instructional Design or related fields.
Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics.
Familiarity with change management principles and practices.

Responsibilities

Training Material Development and Content Creation: Support the Training Lead in designing and developing training materials, including manuals, e-learning modules, job aids, and other resources for end users, project team members, and other training needs as required.
Create engaging and effective training content that aligns with project goals and user requirements.
Utilize various training technologies and tools to enhance the learning experience.
Training Needs Assessment and Continuous Improvement: Conduct training needs assessments to identify knowledge gaps and develop targeted training solutions.
Collect feedback from training participants and use it to continuously improve training materials and delivery methods.
Identify opportunities for improving training processes and implement best practices.
Collaboration, Delivery, and Support: Work closely with subject matter experts, project team members, and other stakeholders to gather information and ensure the accuracy and relevance of training materials.
Assist in the delivery of training sessions, both in-person and virtually, to ensure effective knowledge transfer.
Provide ongoing support to end users and project team members to address training-related questions and issues.
Documentation and Quality Assurance: Maintain comprehensive documentation of training materials, updates, and revisions.
Ensure that all training materials adhere to quality standards and best practices.