Training Developer

Human Resources•Hampton, VA

44d

About The Position

U.S. Facilities, Inc., a consolidated facility and infrastructure management services firm. Hampton Roads Harbor Tunnels is looking for an experienced training professional to lead the training program at the Hampton Roads Harbor Tunnels. This is to be accomplished on a routine basis as outlined in the following responsibilities: Exhibit the ability to oversee the onboarding of 100+ new hires per year. Directly oversee staff in the facilitation. Ensure recurrent training is tracked and executed. Conduct all instructional design and development needed for the Project. Be fluent in the ADDIE model, in learning technologies, and in best practices for performance improvement. Create a design approach and communication through design documents, story boards, or similar documentation. Learn products with multiple delivery modes (such as in-person classroom using technology, virtual classroom, and eLearning. Develop performance support tools and technical job aides. Track all initial and recurrent training requirements for all project employees (Contract and VDOT). Ensure compliance with recurrent training requirements for all project employees (Contract and VDOT). Lead Training staff towards successful completion of all training priorities. Lead the planning and execution of special training events as required. Facilitate training as backup to training execution staff and otherwise as needed. Apply innovation in learning through the design and development process, such as by using technology in new ways, trying new instructional strategies, or implementing innovative ISD models. Care about helping students’ job performance and career growth. Create design documents that articulate the learning strategies appropriate for the delivery mode, audience profile and content. Develop engaging content and interactive learning experiences using various learning technologies. Revise existing learning products as needed. Participate in multiple product development projects simultaneously. Collaborate with key stakeholders to customize a product/learning experience. Clarify client learning and development needs, answer client development questions, and coordinate client-specific tailoring and creation or custom products. Work within project timelines and budgets. Any other duties as assigned by a supervisor and/or USF Senior Project Manager.

Requirements

Minimum 2 years of experience in training, training development, training management, professional writing, or similar field
A capability in Adult Learning Theory
Experience using instructional methods and techniques, including design principles and blended learning strategies.
A capability in eLearning authoring tools such as Captivate, Articulate products, and Lectora.
Identifying and assessing the organization’s training needs through job analysis and evaluation.
Experience utilizing industrial equipment, such as forklifts and bucket trucks.
Ability to design and develop high-quality training materials, reference documentation, and standard operating procedures and job aids.
Experience using learning management systems.
The ability to partner with subject matter experts to develop learning objectives and content that results in information that is relevant and complete.
An ability to think creatively, solve problems, and conduct effective meetings.
Strong writing capability.
An ability to make effective and timely decisions.
An ability to learn, organize, and communicate new subject matter.
An ability to complete projects with sound planning and follow-through.
An open collaborative style: the ability to work in a team environment with minimal supervision.
A level of comfort with working in an environment where ideas are shared and challenged.
Strong internal and external customer orientation.
A focus on quality and attention to detail.
Computer skills, including a facility with Microsoft Windows, Word, Publisher, Visio, PowerPoint, Excel, and Outlook.
Outstanding written, verbal, and interpersonal communication skills and excellent document formatting ability.
Thorough researching capabilities to quickly learn various types of systems and equipment that require training or documentation.
Organizational skills and time management ability.
Ability to multi-task and organize multiple on-going projects at the same time.
Coordinate training schedules with client management and supervision.
Assess employees’ skills and knowledge to identify areas for improvement.
Update training and documentation as needed when new policies or procedural changes are made.
On-board new employees and preparing them for their job role.
Experience managing subordinate employees, preferably in training/education setting.
Comfortable working in a mechanical/industrial workplace.
Basic ability to interpret technical manuals and electrical diagrams.
Experience managing multi-demand and multi-priority projects simultaneously.
Ability to understand and interpret regulations, laws, and some technical terms.
Flexible Schedule (Training relates to a 24/7/365 Operation)
Required VDOT/Industry Training
Certification as First Aid/CPR instructor or ability to obtain this certification.
90-day probation period
Significant all-season/all-hour Interstate driving
Potential for significant periods of sitting or standing.
May be subject to short or no-notice work assignments.
Monitored performance with routine evaluation.
Occasional interaction with the public/media.
NOTE: This position is designed as essential and, as such, all duties associated with this job are required during emergency situations which may include but are not limited to inclement weather, disaster response and emergency operations. VDOT/Project Management will determine when essential positions are required.
Valid driver’s license is required.
DMV records check is required.
Pre-employment drug screen is required.
Fingerprint-based Criminal History Records Check is required.

Nice To Haves

Familiarity with single source development and reusable learning objects a plus.
Familiarity in digital photography, videography, or audio recording a plus.
Experience designing and developing competency-based, participant-centered learning experiences for adults.
Master Training Specialist certification highly sought.

Responsibilities

Oversee the onboarding of 100+ new hires per year.
Directly oversee staff in the facilitation.
Ensure recurrent training is tracked and executed.
Conduct all instructional design and development needed for the Project.
Be fluent in the ADDIE model, in learning technologies, and in best practices for performance improvement.
Create a design approach and communication through design documents, story boards, or similar documentation.
Learn products with multiple delivery modes (such as in-person classroom using technology, virtual classroom, and eLearning.
Develop performance support tools and technical job aides.
Track all initial and recurrent training requirements for all project employees (Contract and VDOT).
Ensure compliance with recurrent training requirements for all project employees (Contract and VDOT).
Lead Training staff towards successful completion of all training priorities.
Lead the planning and execution of special training events as required.
Facilitate training as backup to training execution staff and otherwise as needed.
Apply innovation in learning through the design and development process, such as by using technology in new ways, trying new instructional strategies, or implementing innovative ISD models.
Care about helping students’ job performance and career growth.
Create design documents that articulate the learning strategies appropriate for the delivery mode, audience profile and content.
Develop engaging content and interactive learning experiences using various learning technologies.
Revise existing learning products as needed.
Participate in multiple product development projects simultaneously.
Collaborate with key stakeholders to customize a product/learning experience.
Clarify client learning and development needs, answer client development questions, and coordinate client-specific tailoring and creation or custom products.
Work within project timelines and budgets.
Any other duties as assigned by a supervisor and/or USF Senior Project Manager.