Training Curriculum Designer & Facilitator

KEMBA Financial Credit Union•Columbus, OH

About The Position

The Training Curriculum Designer/ Facilitator is creative, resourceful and is responsible for helping KEMBA build our holistic training program. This role is responsible for identifying training needs, creating training content and facilitating training that supports the mission, vision, and core values of the Credit Union.

Requirements

Bachelors degree or Equivalent education/experience
2-5 years in a similar role, developing training or content
Experience in knowledge base solutions and training software required
Excellent communication skills writing, speaking, and overall presentation; ability to effectively speak in front of large groups of people
Strong organization skills and high level of attention to detail
Ability to work independently and manage multiple tasks/projects
Proven track record of success in managing multiple project/presentation deadlines at one time
Highly proficient in Microsoft PowerPoint, Word, Excel, and Outlook

Nice To Haves

Previous retail banking/lending experience preferred
Experience facilitating interpersonal training preferred

Responsibilities

Scope, design, and develop engaging instructor-led and on-line training using adult learning principles and instructional design best practices to best fit the needs of KEMBAs learners
Conduct needs analysis with stakeholders to define instructional objectives and business learning outcomes
Regularly revise, update, or enhance current training content and learning materials to reflect product and process changes
Build meaningful relationships with key stakeholders and Subject Matter Experts (SMEs) across the organization to design and develop content that translates identified business needs into usable training content
Evaluate training effectiveness by assessing application of learning to job performance
Recommend future training programs by identifying gaps in existing training programs
Organizes and prioritizes work, manage projects to a timeline, and provide regular status updates; delivering work according to established timelines
Stay up to date with learning trends
Performs all duties in a manner that is fully compliant with applicable industry regulations as well as KEMBA policy and procedures
Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
On a self-direct basis, continues to improve individual level of competency through training and certification on established educational programs
Relates to others beyond giving and receiving instructions: Communicates with coworkers or peers without exhibiting behavioral extremes
Performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
Responds appropriately to feedback from supervisor
Performs other duties as required by management