Training Coordinator

Support Solutions • Knoxville, TN

284d • $18

About The Position

The Training Coordinator provides direct oversight of all areas related to training for the assigned location. This role coordinates the efforts of training facilitators both within and outside the agency to ensure timely administration of training. The Training Coordinator acts as the second in command to the Human Resources Manager, handling policy interpretation, progressive discipline, recruiting, interviewing, employee relations, and employee communications.

Requirements

• Must be 21 years of age and able to read and write effectively.
• Must have a valid driver's license and maintain an acceptable driving record.
• Must meet state and local requirements regarding criminal background check, drug test, and other checks.
• Must meet all training requirements and keep training current.
• Effective verbal and written communication skills.
• Effective organizational skills to complete heavy workloads within established time frames.
• Effective interpersonal skills to establish and maintain cooperative working relationships.
• Ability to practice confidentiality in all matters.
• Effective time management skills.
• Ability to perform a variety of duties and adjust priorities quickly.
• Working knowledge of community resources.
• Thorough knowledge of rules, regulations, policies, and procedures.

Nice To Haves

• Experience in training and development.
• Knowledge of developmental disabilities.
• Leadership experience.

Responsibilities

• Ensure compliance with DIDD, ECF, and DCS required training for all management, staff, volunteers, and contract employees upon hiring and annually thereafter.
• Conduct training courses and document training in a timely and organized manner.
• Participate in needs analysis studies to determine training needs within the organization.
• Confer with management to understand specific work situations requiring employee training.
• Conduct new hire orientation in conjunction with HR Manager and ensure compliance with SSMS Policies and DIDD, ECF, and DCS Regulations.
• Administer Relias, enrolling new hires and conducting training sessions.
• Conduct annual recertification training for tenured staff as required.
• Maintain current Train-the-Trainer certifications for all DIDD required training.
• Create monthly Training Calendars and distribute them to relevant managers.
• Develop and email Training Notifications to ensure all employees are aware of scheduled training.
• Compose and distribute a monthly Training Expiration Report.
• Notify management of training violations/failures and ensure compliance with progressive discipline policy.
• Report and evaluate progress of employees during training periods.
• Create and maintain a Training Database in Excel and conduct monthly audits of training compliance.
• Maintain a training file for each employee with evidence of all training and certifications.
• Create training outlines and determine instructional methods.
• Select or develop teaching aids for training.
• Develop and maintain a network of contacts regarding training.
• Assist Human Resources with various job duties as assigned.

Benefits

• Full-time employment.
• Opportunity for professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed