Training Coordinator

Zipline -posted 3 months ago
$25 - $35/Yr
Concord, NC
1,001-5,000 employees
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As Zipline scales operations and integrates its P2 platform, the need for streamlined and precise training administration is more critical than ever. The Training Administration Coordinator ensures smooth execution of all training-related logistics and recordkeeping across US flight and maintenance operations. By centralizing administrative support, this role enables our instructors, flight ops managers, and technical experts to focus on high-impact operational training and content development, accelerating readiness and compliance at scale.

  • Maintain digital and physical training records for flight and maintenance crews, ensuring accuracy and audit-readiness.
  • Administer data entry and compliance tracking in systems such as the Pilot Records Database (PRD), Crew Qualification Database (CQD), and Maintenance Training & Qualification Tracker (MTQT).
  • Manage PRIA/PRD requests and ensure timely reporting of training milestones, drug/alcohol incidents, and separation events.
  • Organize training sessions, instructor assignments, classroom bookings, and virtual setup across time zones.
  • Coordinate training aids, AV resources, catering, and vendor engagement logistics for onsite and external sessions.
  • Support the onboarding process by compiling documentation packages (e.g., P107, medical certificates, background checks, repairman applications).
  • Own the P2 Immersion Experience Program.
  • Manage content uploads, scores, and reports in the learning management system (e.g., Litmos, Docebo).
  • Submit help tickets, verify external data, and support adoption of new features.
  • Champion process improvements including e-signature workflows and digital archiving for training compliance.
  • Track and notify crews of expiring qualifications and compliance tasks (e.g., 90-day flight checks, line/comp checks, safety meeting compliance).
  • Build dashboards and reports to visualize training metrics and deadlines.
  • Contribute to the maintenance and publishing of Monthly Bulletins and bulletins for crew, maintenance, and training awareness.
  • Maintain training rooms, simulators, and support equipment in working condition.
  • Coordinate vendor payment processing and track FAA Employer Diamond Award qualifications.
  • Assist with updating training forms, manuals, launch plan templates, and training catalog entries.
  • Serve as the training team's primary administrative liaison across HR, IT, and Operations.
  • Support crossfunctional teams within the P2 Immersion Experience Onboarding Program.
  • Support OEM (original equipment manufacturer) training programs with similar administrative functions.
  • 2+ years in training coordination, learning and development, or administrative support.
  • Excellent organizational, multitasking, and communication skills.
  • Proficiency in Google Workspace and LMS platforms (e.g., Litmos, Moodle, Docebo).
  • Ability to thrive in a fast-paced, highly regulated environment.
  • Strong attention to detail and process-oriented mindset.
  • Demonstrated commitment to extreme ownership, taking full accountability for outcomes and driving solutions with initiative, resilience, and integrity.
  • Aviation, FAA-regulated, or logistics industry experience.
  • Familiarity with PRD, PRIA, Part 107/135 operations.
  • Experience with electronic records and training dashboards.
  • Degree in Aviation, Business, or related field.
  • Equity compensation.
  • Discretionary annual or performance bonuses.
  • Sales incentives.
  • Medical, dental and vision insurance.
  • Paid time off.
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