Training Content and Systems Architect

Anthropic • San Francisco, NY

2d • $1 - $2 • Hybrid

About The Position

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Anthropic is seeking a Training Content and Systems Architect to build the systems and content that enable others to teach Claude effectively at scale. You'll own the single source of truth for trainer-facing materials and build AI-augmented processes that keep that content current, consistent, and high-quality across dozens of contexts simultaneously. This means designing content architectures that are modular enough for AI-assisted adaptation, building automated quality loops that flag drift or staleness, and creating tooling that lets a single educator operate at the output level that historically required a full enablement team. You'll also embed with internal teams and strategic partners to understand real trainer needs — then translate those needs into systems, not just slide decks. If you love the puzzle of making one person's work multiply through smart systems design, and you're excited about using AI not as a topic you teach but as the infrastructure through which you teach, this is the role. About Anthropic Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our customers and for society as a whole. Our interdisciplinary team has experience across ML, physics, policy, business and product.

Requirements

• 5+ years in enablement, train-the-trainer programs, or learning & development with a systems-building orientation — you think about how to make content maintainable and scalable, not just how to create it
• Experience creating training content for developers and other technical audiences
• Experience building and maintaining training content libraries at scale — specifically, building the systems that govern content, not just the content itself
• A working practice of using AI tools (Claude, LLMs broadly) as core infrastructure in your own workflows — you naturally reach for AI to solve operational and content problems rather than treating it as an occasional assistant
• Technical fluency sufficient to work confidently with APIs, SDKs, and code-based documentation; this isn't an engineering role, but you should be unintimidated by technical content and comfortable building light tooling or automations
• Strong instructional design instincts and a passion for continual improvement in how people learn
• Clear, structured thinking about how to make complex material accessible and how to make that accessibility repeatable
• Comfort operating in ambiguous, fast-moving environments where you'll build processes from scratch and design them to run with minimal human overhead

Nice To Haves

• Experience building AI-augmented content pipelines or using LLMs for content generation, review, or adaptation at scale
• Familiarity with LMS platforms, content management systems, or training infrastructure
• A track record of working cross-functionally with sales, customer success, and partner teams while maintaining an educator's perspective
• Prior work at a high-growth technology company navigating rapid product change
• Experience with certification programs or credentialing from the educational content side

Responsibilities

• Maintain the single source of truth for all trainer-facing content — decks, speaker notes, facilitator guides, demo libraries, exercises — and build AI-augmented workflows for keeping it current as Claude's capabilities evolve
• Design modular content architectures that enable AI-assisted adaptation for different audiences, contexts, and locales without manual rework for each variant
• Create turnkey champion success packets that enable enterprise champions and partner trainers to run effective internal rollouts with minimal involvement from the education team
• Build automated quality and consistency checks — rubrics, spot-check processes, drift detection — that maintain Anthropic's standards as content flows through distributed training networks
• Embed with internal and partner enablement champions to understand what's working, what's missing, and what's changing, then systematize those insights into content updates
• Partner with our Certification Education Lead to ensure training content aligns with assessment and credentialing requirements
• Develop and track metrics on content adoption, trainer confidence, and downstream learner outcomes

Benefits

• competitive compensation and benefits
• optional equity donation matching
• generous vacation and parental leave
• flexible working hours
• a lovely office space in which to collaborate with colleagues

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees