Training Captain (Seasonal)

Marina Holdings LLC•Yarmouth, ME

14h•$35

About The Position

Maine Boating Academy (MBA) and Freedom Boat Club of Maine (FBC), located at Yarmouth Boat Yard, are looking for U.S. Coast Guard-licensed Captains to join our team and provide on-water training for our customers. This part-time seasonal position is from May 15th through October 15th and requires availability on weekdays, weekends, and holidays. Good communication skills and friendly customer service are required. We offer flexible scheduling, promote continuing education/training, and provide mentors in a fun, friendly work environment. A successful Boat Training Captain is courteous, responsible, detail-oriented, and provides excellent customer service.

Requirements

US Coast Guard Captain's License: Minimum requirement of Operator of Uninspected Passenger Vessel (OUPV).
Seeking a candidate with a positive outlook, a strong work ethic, and a great team player with a cooperative attitude in working with supervisors and fellow employees.
Must love working around the water and have extensive experience operating small, outboard-powered vessels (21-25 ft) similar to our MBA training boat, a 24' Sea Fox 249 Avenger.
Must have highly effective communication skills and impeccable customer service abilities.
Must be a self-starter and capable of working unsupervised.
Must be organized, high attention to detail, and adhere to all safety policies.
Physical ability to lift/carry up to 30 lbs. and be able to board/un-board boats.
This position requires the employee to spend significant time outside in all weather conditions, and weekend shifts are required as needed.
The candidate must hold a valid U.S. Coast Guard Captain License (OUPV).

Nice To Haves

Previous instructor experience is highly desirable.

Responsibilities

Provide high quality on-water safety and navigational training to FBC and MBA customers.
Identify and monitor FBC and MBA client training needs. Design, plan, and implement training programs, policies, and procedures to fulfill those needs.
Ensure the training offered always meets or exceeds customer satisfaction.
Greet customers in a friendly, upbeat, courteous, and professional manner.
Must be able to maintain a calm, positive attitude and always ensure high quality, impeccable customer service standards are met.
Must familiarize self with local waters to provide key local knowledge tips and basic chart guidance.
Consistently monitor weather to ensure it is conducive for training.
Ensure the FBC & MBA boat is meticulously clean and customer ready. Communicate any repair needs to the Yarmouth Boat Yard service team.
Request supplies for the FBC and MBA boat as needed.
Conduct end of season year in review. Identify areas for improvement.
Ensure MBA training materials, courses and programs are current, accurate, and effective.