Training Associate

Privia Health•North Haven, CT

1d•$60,000 - $72,000

About The Position

Privia Health™ is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes. Location: Required to live in CT or Relocate, 70% travel supporting CT primarily, with secondary support of DC/MD/VA and Indiana The Training Associate facilitates in-person and webinar-based training programs for providers and Care Center staff. Our training program sets Care Centers up for success using the EHR and emphasizes Privia Best Practice workflows. In addition, the Training Associate serves as a resource to colleagues in an expert capacity.

Requirements

Bachelor's degree preferred or background and experience in a healthcare setting
Familiarity with extended medical terminology.
Must demonstrate excellent communication, organizational, and time management skills.
Must demonstrate strong interpersonal skills to interact positively and productively with a variety of personnel within teams and across organizational lines.
Ability to work in a very fast-paced and changing work environment.
Must comply with HIPAA rules and regulations.
Must have a valid drivers license and have a reliable form of transportation.
Previous experience with an EMR or practice management system.
Collaborative, customer-focused and able to create visible value.
Team approach to working with others, ability to perform a variety of duties within any work-day and organizational skills.
Attention to detail.
Excellent communication and client facing skills.
Excellent organizational skills.
Technical aptitude.
In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed.

Nice To Haves

Experience with athenaClinicals and athenaCollector is preferred.

Responsibilities

Delivers pre-live training to providers, clinical staff, and administrative staff focused on efficiency, delegation, and population health initiatives.
Provides go-live support and at-the-elbow support for the Care Center.
Leverages curriculum and tools to train EHR concepts.
Customizes best practice curriculum based on workflow assessment findings and unique needs of a Care Center.
Monitors online e-learning completion.
Ensures that training is scheduled and delivered on-time.
Leverages reporting of key metrics to identify providers and care centers in need of additional training.
Works collaboratively with Implementation, Product Performance, and Performance Team members to accomplish goals.
Works collaboratively with and serves as an athenahealth SME for other Privia teams.
Provides excellent customer service through creative problem solving and follow through.