Training and Engagement Specialist

Coarc•Hudson, NY

59d•$24

About The Position

Coarc is seeking a motivated and engaging Training and Engagement Specialist to support new employees as they begin their careers with our agency. This role plays a vital part in creating a welcoming, professional, and positive first experience for all staff, helping them feel informed, connected, and supported from their first day through their first year. You will guide employees through orientation, training, and early engagement to ensure they have the tools and confidence needed to succeed in their roles. The Training and Engagement Specialist develops, coordinates, and delivers training programs for Agency personnel in accordance with regulatory requirements and internal needs. This position leads onboarding, orientation, and early engagement activities to ensure staff receive the tools, knowledge, and support needed to be successful.

Requirements

Bachelor's degree preferred; OR associate's degree with 2+ years related experience; OR High School Diploma/GED with 4+ years related experience.
Strong verbal and written communication skills, including the ability to present to groups.
Must be able to obtain instructor certifications in: SCIP, Adult/Child FA/CPR + AED, Choking Prevention
Valid driver's license required.
Regularly required to lift up to 25lbs and occasionally to lift up to 50 pounds

Responsibilities

Coordinate onboarding activities for all newly hired personnel and act as a primary point of contact during their initial employment period.
Welcome new hires by introducing the agency's mission, vision, values, history, and service structure.
Support personnel in completing required new hire training on schedule; conduct or review key initial trainings such as: Agency Orientation, Overview of IDD (Intellectual and Developmental Disabilities), Code of Conduct / Corporate Compliance, NADSP Code of Ethics, DSP Core Competencies and Vehicle Certification.
Introduce new personnel to key administrative departments as part of their early engagement.
Orient new employees to internal systems including electronic health records, payroll, LMS platforms, and work-order systems.
Provide ongoing check-ins and support throughout the first year of employment.
Collaborate with program leadership to complete worksite orientation checklists.
Prepare and maintain welcome packets with essential agency information.
Provide tours of agency sites as needed.
Conduct scheduled or assigned training classes within the annual training program.
Prepare and enter the annual training schedule by December 31 each year; make adjustments to maintain program accuracy and relevance.
Maintain updated curricula, training materials, assessments, and online resource inventories.
Advise program management of required training updates based on regulatory changes or consortium notifications.
Work with the Supervisor and management to revise, expand, or introduce new trainings as needed.
Maintain instructor certifications; train other instructors as required.
Monitor, maintain, and secure training equipment; ensure proper cleaning, storage, and tracking.
Serve as an agency liaison to training consortiums, partner agencies, and educational resources.
Assist with the maintenance of online training systems and training attendance records.